Help Desk Technician

Salem Regional Medical Center; Salem (OH); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

Job summary

Salem Regional Medical Center is seeking a qualified candidate for the role of Part Time Helpdesk Technician. The position involves providing efficient tech support and solutions for user problems in accordance with established procedures.

Qualified candidates should have an Associate Degree in Computer Science/Technology and preferably two years of experience in the field. The role offers competitive wages and various benefits.

Qualifications

• Associate Degree in Computer Science/Technology required, Bachelor's degree preferred.
• Certification in Microsoft products preferred.
• Minimum of two years’ experience preferred.

Responsibilities

• Perform assigned duties efficiently according to established procedures.
• Provide expert solutions for user problems to ensure satisfaction.
• Assist in the installation and repair of network hardware and software.

Skills

User problem solving

Installation and repair of hardware

Knowledge of network systems

Microsoft products certification

Education

Associate Degree in Computer Science/Technology

Bachelor's degree

Job description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Part Time Helpdesk Technician

Department: Information Services

Shift: Varies, 8 hr shift

PURPOSE

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity. They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

QUALIFICATIONS

• Associate Degree in Computer Science/Technology required, Bachelor degree preferred.
• Certification in Microsoft products preferred.
• Minimum of two years’ experience preferred

BENEFITS

• Competitive wages
• Medical/prescription insurance
• Dental insurance
• Vision insurance
• Accident and critical insurance
• Employer paid life insurance
• 403 (b) retirement with employer matching
• Tuition reimbursement
• Continuing education reimbursement
• Cafeteria discounts
• Employee Assistance Program