Help Desk Support

Direct Staffing Inc; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Direct Staffing Inc in Denver, CO seeks an IAM support professional to assist with provisioning, ticket management, and customer service, ensuring least privilege access across rights, permissions, and groups. Familiarity with Active Directory and service desk operations is preferred.

The role requires multitasking, solid troubleshooting skills, and the ability to work in a fast-paced environment while upholding strong security standards and confidentiality in line with EEO guidelines.

Job description

Overview

The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast-paced environment while providing excellent customer service.

Terms and Conditions

As a condition of employment you may be required to submit to additional background checks and/or screenings during the course of your employment with OIT.

CYBER SECURITY

Contract staff is required to observe the Colorado Cyber Security Policies, as published and updated by the Office of Cyber Security. These policies provide guidelines concerning vendor security controls and vendor reporting and monitoring. Please reference Policy P-CCSP-005 concerning vendor management.

Additional Information

All your information will be kept confidential according to EEO guidelines.