Help Desk Specialist - End-User Tech & Excel Expert

Ask IT consulting; Denver (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Ask ITC Inc. is seeking an individual with basic to advanced knowledge of common office software and strong communication skills to support desktop end-user activities in a collaborative team environment.

The role emphasizes independent work, willingness to take direction, and contributing ideas to improve processes while working with others to deliver reliable software-related tasks.

Qualifications

• Basic knowledge of Desktop End User working environment.
• Basic knowledge of searching for software components to determine if they are part of a software package or an independent software program.
• Advanced knowledge of Excel including formulas.
• Basic knowledge of Google Drive.
• Proficient in communicating in person and in writing.
• Able to work well with others, take direction, and offer suggestions.
• Self motivated working independently.

Responsibilities

• Basic knowledge of Desktop End User working environment.
• Basic knowledge of searching for software components to determine if they are part of a software package or an independent software program.
• Advanced knowledge of Excel including formulas.
• Basic knowledge of Google Drive.
• Proficient in communicating in person and in writing.
• Able to work well with others, take direction, and offer suggestions.
• Self motivated working independently.

Skills

End user environment familiarity

Software component search

Communication

Team collaboration

Independence

Taking direction

Self-motivation

Tools

Excel

Google Drive

Job description

Ask ITC Inc. is seeking an individual with basic to advanced knowledge of common office software and strong communication skills to support desktop end-user activities in a collaborative team environment.

The role emphasizes independent work, willingness to take direction, and contributing ideas to improve processes while working with others to deliver reliable software-related tasks.