Help Desk Level 1 IT

Polaris-Healthcare; Bardonia (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Polaris-Healthcare is seeking a Level 1 Systems Administrator to join our IT team in Bardonia, NY. The role focuses on Windows environments, Active Directory, Group Policy, and network services to keep systems secure and available.

The candidate should have at least 1 year of experience, familiarity with Windows Server 2016-2022, DHCP/DNS, and remote access tools. A valid driver's license and ability to lift up to 50 pounds are required.

Qualifications

• 1 year of experience in Level 1 systems administration
• Experience with Windows Server 2016/2019/2022
• Strong AD/GP administration and DNS/DHCP
• Able to lift up to 50 pounds and have a valid driver's license

Responsibilities

• Maintain Windows endpoints (Windows 10/11)
• Manage Active Directory and Group Policy
• Troubleshoot DHCP/DNS/File and Print services
• Support remote management tools and Citrix/RDP access

Skills

Active Directory

Windows Server administration

Group Policy

DHCP/DNS/Files/Print

TCP/IP networking

RDP/Citrix

Remote management tools

Windows 10/11 proficiency

Tools

Office 365

RDP

Citrix

VPN

Job description

Seeking a Level 1 Systems Administrator to add to our team.

• Windows 10,11
• Low voltage installation
• Windows Server 2016, 2019, 2022, 2025
• Systems administration including Active Directory, Windows Group Policy
• Troubleshooting DHCP, DNS, file, and print services
• Solid knowledge of TCP/IP networking
• Solid knowledge of Microsoft MS Office 365
• Experience with RDP and Citrix
• Experience with Remote Management Tools
• VLANS, Routers (VPN, VOIP systems is a plus)
• Salary based on experience
• Must be able to lift up to 50 pounds unassisted.
• Must have a valid driver's license and a reliable car

Job Type: Full-time

Minimum: 1 years of experience