Heavy Equipment Field Technician

JAMES RIVER EQUIPMENT VIRGINIA LLC; Baltimore (MD); On-site; USD 57,308,000 - 114,616,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401k with employer match

PPE allowance

Paid time off

Job summary

James River Equipment in Baltimore is seeking a Heavy Equipment Field Technician to travel to customer sites and diagnose, repair, and maintain diesel construction equipment. You will use dealer systems and John Deere tools to diagnose issues, order parts, and document service activities.

The role requires 3–5 years of field mechanic experience on diesel machinery, a valid driver's license with a clean record, and the ability to train at the dealership before road calls.

Qualifications

• Valid driver’s license with insurable driving record is required.
• DOT medical card is required.
• 3–5 years or more of experience as a mechanic on diesel equipment.
• Experience as a field technician in heavy equipment strongly preferred.
• John Deere certification is highly preferred.
• Must be able to train at the dealership location before road calls.

Responsibilities

• Travel to customer sites and operate safely on site to get equipment running quickly.
• Inspect, diagnose, repair, adjust, and maintain construction equipment at customer locations.
• Use DTAC, manuals, and personal expertise to diagnose problems.
• Order needed parts and track machine status during repairs.
• Perform engine overhauls, major component work, and transmission repairs.
• Prepare inspection and service reports and maintain records.

Skills

Valid driver's license

DOT medical card

Field technician experience

Proficient diagnostic skills

Education

John Deere Level III Certification (preferred)

Tools

CDK dealer systems

John Deere systems

Job description

Job Details: Job Location: Baltimore - Baltimore, MD 21237, Position Type: Full Time, Salary Range: $20.00 - $40.00 Hourly, Join the team at James River Equipment in Baltimore

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

Day in the Life: Heavy Equipment Field Technician

• Traveling to/from and working safely onsite to get the customer up and running in a timely manner
• Inspecting, diagnosing, repairing, adjusting, and maintaining various types of construction equipment onsite at customer locations
• Utilizing problem-solving resources such as DTAC, technical manuals, personal skills and experience to perform diagnosis of equipment problems
• Requesting proper parts needed for repair through the parts department, keeping track of machine status, and executing the sequence of repairs
• Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs
• Preparing accurate inspection and service reports, and maintaining other records as required

Need to Succeed

• Valid driver’s license with an insurable driving record are required to operate a field service truck; medical DOT card is also required
• 3-5 years or more of experience as a mechanic working on diesel equipment, specifically construction and/or forestry equipment is required, with experience as a field technician in heavy equipment industry strongly preferred.
• Computer experience in dealer systems such as CDK, John Deere systems or similar, with the ability to utilize laptop systems to help in diagnostic process
• Certification as a Level III John Deere Certified Technician or equivalent is highly preferred
• Must be able to train in the dealership location prior to starting road calls

About the Benefits

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual tools and PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com