Heavy Equipment Field Service Technician

G.W. Van Keppel Company; Oklahoma City (OK); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Life and AD&D insurance

PTO & holidays

Uniforms provided

Safety PPE & eyewear reimbursement

Tool insurance program

Training & certifications

Job summary

G.W. Van Keppel Company is seeking a Service Technician to inspect, diagnose, repair, maintain, test, and commission heavy construction equipment, lift trucks, road equipment, and quarry machinery.

The role mixes shop and field work, emphasizing high-quality service, safety, and customer satisfaction. Reporting to the Service Manager, you will use hydraulic and electrical troubleshooting skills and manufacturer diagnostics to ensure reliable equipment and support long-term customer success.

Qualifications

• High School Diploma or GED.
• Vocational technical training or 2+ years of heavy equipment service experience.
• Minimum 2 years of hydraulic, electrical, and mechanical repairs on heavy equipment.
• Proficiency using diagnostic equipment and troubleshooting systems.
• Ability to obtain a Class B CDL within 60 days if required by location.
• Ability to work overtime, weekends, and field assignments as business needs require.
• Ability to complete pre-employment screenings.

Responsibilities

• Perform machine repair and maintenance services in the shop and at customer locations.
• Diagnose mechanical, hydraulic, and electrical system issues using schematics, diagnostic software, and testing equipment.
• Perform inspections, preventive maintenance, repairs, and component replacements.
• Conduct pre-start inspections and startup checks to ensure equipment readiness.
• Participate in equipment testing, commissioning, and operational verification.
• Operate and maintain electric and air-powered tools, equipment, and diagnostic devices.
• Operate heavy equipment safely and effectively as required for testing and repair activities.
• Meet or exceed company quality standards through visual and mechanical inspections.
• Complete work orders, repair tickets, and service documentation accurately and thoroughly.
• Communicate repairs performed, equipment conditions, and recommended follow-up actions to customers in a professional manner.
• Maintain professional, respectful relationships with customers and coworkers.
• Provide responsive field and shop support while meeting customer expectations and deadlines.
• Assist team members and contribute to overall departmental success.

Skills

Mechanical aptitude

Hydraulic troubleshooting

Electrical troubleshooting

Diagnostic tools

Customer service

Teamwork

Safety awareness

Manual reading

Communication

Education

High School Diploma or GED

Tools

Diagnostic tools

Diagnostic software

Job description

G.W. Van Keppel Company is seeking a Service Technician to inspect, diagnose, repair, maintain, test, and commission heavy construction equipment, lift trucks, road equipment, and quarry machinery.

The role mixes shop and field work, emphasizing high-quality service, safety, and customer satisfaction. Reporting to the Service Manager, you will use hydraulic and electrical troubleshooting skills and manufacturer diagnostics to ensure reliable equipment and support long-term customer success.