Heavy Equipment Diagnostics Technician (Shop)

Torrey Holistics; Harvey (LA); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Monthly Family Dinner Night

Full medical, dental, and vision

401(k) with company match

Tool and boot reimbursements

Gym stipend and wellness programs

Company events and team dinners

Job summary

EquipmentShare is seeking a Heavy Equipment Diagnostics Technician (Shop) in New Orleans. You will utilize laptops/tablets and the T3 platform to triage work orders, pull diagnostics, and map out repairs across hydraulic, electrical, and diesel systems on a wide fleet of equipment.

Responsibilities include maintaining a clean workspace, leading repairs, assisting with parts and training, and following OSHA guidelines. This role offers on-site work with overtime, paid time off, and benefits.

Qualifications

• Own tools applicable to the position.
• Experience in field service, maintenance, and repair of heavy equipment.
• Ability to read schematics/diagrams and diagnose complex systems.
• Commitment to safety and OSHA awareness.

Responsibilities

• Triage and repair hydraulic, electrical, mechanical, and diesel systems.
• Create and monitor work orders via the T3 platform.
• Mentor junior technicians in troubleshooting and repair.
• Coordinate parts pickup and delivery as needed.
• Assist with training of lower-level technicians and safety compliance.

Skills

Mechanical aptitude

Tool proficiency

Reading schematics

Customer service

Education

High school diploma

Trade school certificate

Tools

T3 platform

Diagnostics tools

Job description

Join EquipmentShare as a Heavy Equipment Diagnostics Technician (Shop) — New Orleans, LAPicture your morning in our New Orleans rental facility: you clock in at 7:00 AM, open the T3 platform, and triage the day’s work orders. With real-time machine data from hundreds of makes and models, you pinpoint root causes fast, order parts without delay, and map out repairs that keep our customers building. By late morning you’re deep into a hydraulic issue on an earthmover, then mentoring a junior tech on electrical troubleshooting before documenting your work and coordinating a parts pickup.That’s a typical day for our shop-based Heavy Equipment Diagnostics Technician. You’ll service both customer and company-owned heavy equipment and aerial lifts — and you’ll do it on one of the newest fleets in the industry.ScheduleMonday to Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. This role is subject to on-call scheduling with additional compensation provided.What You’ll DoLeverage laptops/tablets and our proprietary T3 platform to create, assign, and monitor work orders, track service intervals, and pull diagnostics to accelerate troubleshootingPractice safe job procedures on every repair and maintain a clean, organized workspaceIndependently maintain and repair complex mechanical, electrical, hydraulic, and diesel systems across a wide range of rental and customer equipment and toolsDetermine root cause and corrective actions quickly using data and experienceDocument work thoroughly and on time each dayAssist with pick-up and delivery of equipment and parts as neededShare knowledge by assisting in the training of lower-level techniciansApply working knowledge of OSHA requirements (preferred)Participate in year-round, company-provided OEM trainingPerform other duties as assignedWhy You’ll Love It HereWe’re a people-first team powered by technology. Our tools don’t replace your know-how — they amplify it. You’ll be surrounded by problem-solvers who build, fix, and improve every day.Perks & BenefitsMonthly Family Dinner Night — we treat you and your family monthly (employee favorite! restrictions apply)Competitive compensationFull medical, dental, and vision coverage for full-time employeesGenerous PTO plus paid holidays401(k) with company matchTool and boot reimbursements (role dependent)Gym stipend and wellness programs (earn PTO and prizes)Company events, food truck nights, and monthly team dinners16 hours of paid volunteer time each yearCareer advancement, leadership training, and professional developmentAccess to industry-leading diagnostic toolsAbout YouYou bring grit, heart, and humility. You see challenges as opportunities, embrace change, and show up with energy and optimism.Skills & QualificationsMust own tools applicable to the positionAdvanced mechanical aptitude and strong tool proficiencyExtensive knowledge of construction equipment; advanced ability to read schematics and diagramsExcellent customer service, teamwork, and written/verbal communicationEducation & ExperienceHigh school diploma required; trade school certificate preferredExperience in field service, maintenance, and repair preferredPhysical RequirementsAbility to move, stand, stoop, and bend freelyLift up to 50 pounds at timesThis is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screenA Workplace For AllEquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.