Heavy-Duty Truck Service Center Manager

LV Petroleum; Oklahoma; On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

401k

Job summary

TA/LV Petroleum operates a truck service center at the Rogers location, seeking a Truck Shop Manager to oversee the entire shop. You will lead daily operations, supervise a skilled team, and focus on safety, customer satisfaction, and meeting financial targets.

You will drive KPIs, manage labor costs, and work to reduce downtime while maintaining top-tier service for heavy-duty trucks and trailers.

Qualifications

• Experience leading truck service or related operations.
• Strong knowledge of heavy-duty truck and trailer systems.
• 3+ years in supervision/management.
• Hands-on leadership style to train and inspire team.
• Experience with scheduling, W.O. management, and parts inventory.
• High school diploma or GED; associate/bachelor preferred.
• Valid driver’s license; flexible hours.

Responsibilities

• Leading daily shop operations: Ensure timely, professional service for heavy-duty truck and trailer repairs.
• Managing technicians and service staff: Recruit, coach, and develop a high-performing team, ensuring top-tier customer service and operational execution.
• Driving revenue and profitability: Monitor KPIs and implement initiatives to grow shop revenue, manage labor cost, and reduce downtime.
• Maintaining safety and compliance: Champion safety protocols and ensure the shop complies with company and industry standards.
• Customer engagement: Serve as the face of the service center, resolving escalations and ensuring every driver leaves better than they arrived.

Skills

Truck service leadership

Diesel repair knowledge

People leadership

Scheduling systems

Safety compliance

Customer engagement

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Scheduling software

Work order management

Parts inventory systems

Job description

TA/LV Petroleum operates a truck service center at the Rogers location, seeking a Truck Shop Manager to oversee the entire shop. You will lead daily operations, supervise a skilled team, and focus on safety, customer satisfaction, and meeting financial targets.

You will drive KPIs, manage labor costs, and work to reduce downtime while maintaining top-tier service for heavy-duty trucks and trailers.