Heavy-Duty Tow Driver

New England Truck Center; Chicopee (MA); On-site; USD 34,000 - 48,000; Full time

Job summary

New England Truck Center is hiring a Heavy-Duty Tow & Recovery Driver in Chicopee, MA. Earn $25–$35 per hour based on experience, with bonus incentives and earning potential up to $120,000 per year.

This is a full-time role with a standard 40-hour week; weekend and on-call availability are required. Operate heavy-duty wreckers, rollbacks, and recovery vehicles over 26,000 lbs GVWR, coordinating with our Dispatch team.

Qualifications

• Valid CDL-A with Doubles/Triples Endorsement and no automatic transmission restriction.
• Current DOT Medical Card and clean driving record.
• 2+ years of commercial driving experience.
• Ability to safely operate heavy-duty commercial vehicles.
• Strong communication, interpersonal skills and teamwork.
• Strong attention to detail and organization.

Responsibilities

• Provide heavy-duty towing and roadside assistance safely, professionally, and on time
• Complete scheduled heavy-duty towing, transport, deliveries, and pickups
• Operate heavy-duty wreckers, rollbacks, and recovery vehicles safely and efficiently
• Respond to Dispatch and communicate throughout each assignment
• Perform complete DOT pre-trip and post-trip inspections
• Maintain accurate, up-to-date driver logs and trip sheets
• Complete and submit required dispatch and administrative paperwork on time
• Generate and submit proper delivery and recovery documentation through Tow Book
• Navigate using maps and GPS, plan routes, and follow written and verbal instructions
• Follow all applicable DOT regulations, traffic laws, company policies, and safety procedures
• Follow proper accident procedures when required
• Protect and maintain company trucks, equipment, merchandise, and other assets
• Keep your assigned truck clean, professional, and road-ready
• Wash and maintain your truck during available downtime
• Immediately report mechanical problems or equipment concerns to management
• Properly handle hazardous and non-hazardous materials when required
• Handle customer concerns calmly, professionally, and respectfully
• Take on additional assignments as operational needs require

Skills

Valid CDL-A

Doubles/Triples Endorsement

No Automatic Transmission Restriction

DOT Medical Card

Clean Driving Record

2+ Years Commercial Driving

Operate Heavy-Duty Vehicles

Strong Communication & Teamwork

Attention to Detail

Job description

HEAVY-DUTY TOW & RECOVERY DRIVER

$25–$35/Hour, Based on Experience

Bonus Incentive + Earning Potential Up to $120,000/Year

Full-Time | Standard 40-Hour Week

Weekend & On-Call Availability Required

HIRING NOW

THIS ISN’T YOUR AVERAGE TOWING JOB. AND WE’RE NOT LOOKING FOR YOUR AVERAGE DRIVER.

When a commercial truck breaks down, when a tractor-trailer needs to be moved, when a heavy vehicle needs roadside assistance, when the job requires something bigger than an ordinary tow truck, that’s where you come in.

We’re looking for an experienced Heavy-Duty Tow Driver who can safely operate Heavy-Duty Wreckers, Rollbacks, and Recovery Vehicles over 26,000 lbs. GVWR while working closely with our Dispatch team.

This role takes more than a CDL. It takes judgment, communication, mechanical awareness, professionalism, and the ability to stay calm when the job gets complicated.

If you know heavy-duty towing, we want to talk.

WHAT YOU’LL DO

• Provide heavy-duty towing and roadside assistance safely, professionally, and on time
• Complete scheduled heavy-duty towing, transport, deliveries, and pickups
• Operate heavy-duty wreckers, rollbacks, and recovery vehicles safely and efficiently
• Respond to Dispatch and communicate throughout each assignment
• Perform complete DOT pre-trip and post-trip inspections
• Maintain accurate, up-to-date driver logs and trip sheets
• Complete and submit required dispatch and administrative paperwork on time
• Generate and submit proper delivery and recovery documentation through Tow Book
• Navigate using maps and GPS, plan routes, and follow written and verbal instructions
• Follow all applicable DOT regulations, traffic laws, company policies, and safety procedures
• Follow proper accident procedures when required
• Protect and maintain company trucks, equipment, merchandise, and other assets
• Keep your assigned truck clean, professional, and road-ready
• Wash and maintain your truck during available downtime
• Immediately report mechanical problems or equipment concerns to management
• Properly handle hazardous and non-hazardous materials when required
• Handle customer concerns calmly, professionally, and respectfully
• Take on additional assignments as operational needs require

What You Need To Bring

• Valid CDL-A
• Doubles/Triples Endorsement
• No Automatic Transmission Restriction
• Current DOT Medical Card
• Clean driving record
• At least 2 years of commercial driving experience
• Ability to safely operate heavy-duty commercial vehicles
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and organization