Heavy Duty Porter

Belterra Park Gaming; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the gaming industry is seeking a dedicated Cleaning Staff member to ensure cleanliness and uphold guest service standards. The role involves various cleaning tasks, operating equipment, and maintaining a professional appearance. Ideal candidates should possess effective communication skills, be able to work as part of a team, and have at least one year of cleaning experience.

Qualifications

• At least 1 year of experience in cleaning with equipment.

Responsibilities

• Clean restrooms, floors, and furniture.
• Operate cleaning equipment like extractors and buffers.
• Respond to guest requests and maintain confidentiality.

Skills

Communication

Teamwork

Flexibility

Organizational Skills

Guest Service

Education

High School Diploma or Equivalent

Tools

Cleaning Equipment

Job description

Job Description

• Adhere to guest service requirements listed above.
• Follow established department and property policies and procedures regarding guest service standards.
• Clean restrooms, mirrors, sinks, countertops, cigarette urns, and toilets.
• Empty trash bins and pick up loose papers from floors, sinks, and countertops; sweep and mop floors.
• Remove all trash to exterior trash points.
• Remove snow for trash run.
• Replace toilet tissue and refill paper towel dispensers.
• Clean and polish all furniture, marble, brass, brass floor plates, and entrance door brass and kick door brass plates.
• Clean brass, lighting, walls, and carpeting.
• Dust all lighting fixtures and lampshades.
• Vacuum floors, clean windows and ledges, and sanitize all guest and team member areas.
• Sweep, mop, buff, vacuum, dust, and wax floors.
• Operate various cleaning equipment, including riding equipment such as extractors, auto scrubbers, buffers, and overhead lifts.
• Respond to guest requests or direct guests to appropriate personnel for assistance.
• Follow standards and operating procedures outlined in the Belterra Park EVS Manual.
• This position requires a uniformed appearance, adhering to appearance standards while on duty.
• Ensure the safe and proper use of all equipment and chemicals.
• Maintain confidentiality of proprietary and guest information.
• Uphold a professional appearance, demeanor, ethics, and self-image.
• Perform additional duties as assigned by the department Manager or Shift Supervisor.

Qualifications

• Effective communication skills with team members and guests.
• Ability to work as part of a team.
• Flexibility to work various shifts, including holidays.
• Ability to manage multiple tasks simultaneously.
• Knowledge of cleaning equipment and operation skills.
• Ability to work independently and collaboratively.
• Strong organizational skills.
• Excellent guest service skills.
• High school diploma or equivalent.
• At least 1 year of experience in cleaning with equipment.

Additional Information

Boyd Gaming is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law.