Heavy-Duty Parts Warehouse & Customer Service Associate

FleetPride; Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Customer Service/Warehouse Associate role involves processing orders, handling sales interactions, and loading/unloading parts for delivery.

It is a full-time, non-exempt position with duties spanning phone and in-person sales support, inventory handling, and paperwork accuracy. The successful candidate will have a High School Diploma or equivalent, knowledge of heavy-duty parts, strong

Qualifications

• High School Diploma or equivalent.
• Experience with heavy-duty truck or automotive parts.
• Strong oral and written communication.
• Customer service oriented and reliable.

Responsibilities

• Generate pick-tickets and pick orders from the warehouse.
• Answer inbound calls to obtain sales orders from customers.
• Stage loading of trucks; load and/or unload trucks.
• Provide parts to the customer while maintaining appropriate paperwork bearing customer’s signature.
• Pickup parts to be returned to the store with appropriate paperwork bearing signatures as required from customer.
• Inquire as to customer needs as related to additional sales, services, etc.
• Collect money from customers and record transactions on customer receipt.
• Record sales and deliveries information on daily sales or delivery records.
• Maintain routine maintenance on truck and keep truck clean inside and out.
• Unpack received parts and place parts on proper shelves in proper place.
• Stock and organize shelves and cores.

Skills

Heavy duty parts knowledge

Excellent communication

Customer service oriented

Forklift operation

Education

High School Diploma or equivalent

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Customer Service/Warehouse Associate role involves processing orders, handling sales interactions, and loading/unloading parts for delivery.

It is a full-time, non-exempt position with duties spanning phone and in-person sales support, inventory handling, and paperwork accuracy. The successful candidate will have a High School Diploma or equivalent, knowledge of heavy-duty parts, strong