Heavy Duty Parts Specialist

NAPA Auto Parts; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the automotive industry is seeking a Heavy Duty Parts Specialist in Tampa. The role involves delivering exceptional customer service, processing part requests, and maintaining the cleanliness of the work environment. Ideal candidates will have parts knowledge and a valid driver's license. This is an entry-level, full-time position with responsibilities in a fleet shop setting.

Qualifications

• Valid Driver's License required.
• Comfortable working in a fleet shop environment.

Responsibilities

• Deliver outstanding customer service to partners and clients.
• Process electronic part requests using the IBS HUB computer system.
• Operate delivery vehicle for pickups and drop-offs as needed.

Skills

Customer Service

Parts Knowledge

Sourcing Skills

Education

High School Diploma

Job description

Join to apply for the Heavy Duty Parts Specialist role at NAPA Auto Parts.

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Job Description

NAPA IBS is an onsite Single Source Supply Chain Management program that procures and manages parts, tires, bulk fluids, and other non-automotive inventory within our customers' locations. Our clients include airlines, government agencies, transit authorities, and private fleets. Learn more at NAPA IBS - Who We Serve.

This position is located inside the City of Tampa Fire garage on Chestnut.

Work Environment

• This location operates Monday – Friday, 7:30 am – 4:00 pm, with potential extended hours during emergencies such as hurricanes or other natural disasters.
• Work is performed inside our customers' facilities.
• The location does not have air conditioning.
• Exposure to fumes or airborne particles may occur during duties.

Responsibilities

• Deliver outstanding customer service to partners and clients.
• Process electronic part requests using the IBS HUB computer system.
• Locate assets in the shop and gather additional information like VIN, serial numbers, or part numbers to assist sourcing.
• Fulfill work order requests utilizing approved IBS vendors.
• Assist in receiving and stocking supplies, including barcode tagging and proper placement.
• Operate delivery vehicle for pickups and drop-offs as needed.
• Maintain cleanliness of the site, stockroom, and surrounding areas.
• Report and address customer sales or service concerns promptly.

Qualifications, Experience, Education, and Abilities

• High school diploma or equivalent required.
• Valid Driver's License required.
• Parts knowledge in Fire, EMS, or related industries (Automotive, Heavy Duty, Transit, etc.) preferred.
• Ability to source hard-to-find items via internet, catalogs, or blueprints.
• Comfortable working in a fleet shop environment.
• Ability to stand and walk for entire shift.
• Capable of lifting and moving up to 60 pounds.
• Able to bend, stoop, and reach shelves (up to eight feet) using stools or ladders when necessary.
• Operate moving aids such as hand trucks, carts, and dollies.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority Level: Entry Level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Retail