Heavy Duty Parts Specialist

Genuine Parts Company; Tampa (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in Tampa. This role involves managing parts and supplies in a dynamic fleet environment, ensuring top-notch customer service and efficient inventory management. You will be responsible for processing requests, maintaining cleanliness, and assisting in deliveries. Ideal candidates will have a high school diploma, a valid driver's license, and a knack for sourcing hard-to-find items. If you thrive in a fast-paced setting and enjoy hands-on work, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license is mandatory.

Responsibilities

• Provide high-level customer service to partners and customers.
• Process electronic part requests and fulfill work orders.

Skills

Customer Service

Parts Knowledge

Inventory Management

Internet Research

Education

High School Diploma

Tools

IBS HUB Computer System

Delivery Vehicle

Job description

Job Description: NAPA IBS is an on onsite Single Source Supply Chain Management program. We procure and manage parts, tires, bulk fluids, and other non-automotive inventory within our customers locations. Our customers include Airlines, City and County governments, Transit, and private fleets. Learn more by clicking the link below.

https://www.napa-ibs.com/who-we-serve/

This position is located inside the City of Tampa Fleet garage on Hanna.

Work Environment:

• This location is open Monday – Friday, 7:30am – 4:00pm, except during emergency situations such as a hurricane or other natural disaster when extended hours, up to or including weekends, or around the clock coverage may be required as we supply the parts that keep Fleet on the road operating.
• We operate inside our customers facilities which may or may not have air conditioning.
• While performing the duties of this position, the employee maybe exposed to fumes or airborne particles.

Responsibilities

• Provide an outstanding and a very high level of customer service with our partner and customer.
• Acknowledge and process electronic part requests from technicians in the IBS HUB computer system.
• If required locate asset in shop and to gain additional information such as VIN, Serial, or identifying part numbers to assist in sourcing items.
• Fulfills all workorder requests from customers by utilizing various approved IBS vendors.
• Assist in receiving supply / stock orders to include barcoding items and placing them in the correct location on the shelf.
• When needed operate our delivery vehicle to pick up or drop off items.
• Ensures overall cleanliness of the site, stock room and outside areas.
• Immediately inform management of customer sales / service concerns and then address them.
• Understands, interprets, and complies with Company policies.

Qualifications, Experience, Education, and Abilities:

• HS Diploma or equivalent required.
• Valid Driver's License required.
• Parts knowledge in Fire, EMS preferred. Any of the following industries: Automotive, Heavy Duty, Transit, Police, Refuse, Agricultural, GSE, Marine, Industrial is also a plus.
• Ability to source hard to find items using internet search, catalogs, blueprints, etc.
• Are you comfortable with working in a Fleet shop environment?
• Are you able to work on feet (stand and walk) for entire assigned work shift?
• Are you capable of lifting and moving parts and boxes of up to 60 pounds?
• Are you able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary?
• Are you able to operate moving aids designed to move heavy and bulky items including hand trucks, carts, dollies, etc?

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.