Heavy Duty Parts Specialist

NAPA Auto Parts; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading auto parts distributor is seeking a Heavy Duty Parts Specialist in Tampa. The role focuses on providing exceptional customer service, managing inventory, and supporting technicians in sourcing parts for various industries. Candidates should have a high school diploma, relevant parts knowledge, and the ability to operate within a fleet environment. This full-time position offers the opportunity to work closely with emergency services and municipal fleets.

Qualifications

• Valid Driver's License required.
• Parts knowledge in Fire, EMS preferred.
• Ability to source hard to find items.

Responsibilities

• Provide high-level customer service with partners and customers.
• Process electronic part requests from technicians in the IBS HUB.
• Fulfill work order requests using approved IBS vendors.

Skills

Customer Service

Parts Knowledge

Inventory Management

Education

High School Diploma or equivalent

Job description

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Job Description: NAPA IBS is an on onsite Single Source Supply Chain Management program. We procure and manage parts, tires, bulk fluids, and other non-automotive inventory within our customers locations. Our customers include Airlines, City and County governments, Transit, and private fleets. Learn more by clicking the link below.

https://www.napa-ibs.com/who-we-serve/

This position is located inside the City of Tampa Fire garage on Chestnut.

Work Environment

• This location is open Monday – Friday, 7:30am – 4:00pm, except during emergency situations such as a hurricane or other natural disaster when extended hours, up to or including weekends, or around the clock coverage may be required as we supply the parts that keep Fleet on the road operating.
• We operate inside our customers facilities.
• This location does not have air conditioning.
• While performing the duties of this position, the employee maybe exposed to fumes or airborne particles.
  
  

Responsibilities

• Provide an outstanding and a very high level of customer service with our partner and customer.
• Acknowledge and process electronic part requests from technicians in the IBS HUB computer system.
• If required locate asset in shop and to gain additional information such as VIN, Serial, or identifying part numbers to assist in sourcing items.
• Fulfills all workorder requests from customers by utilizing various approved IBS vendors.
• Assist in receiving supply / stock orders to include barcoding items and placing them in the correct location on the shelf.
• When needed operate our delivery vehicle to pick up or drop off items.
• Ensures overall cleanliness of the site, stock room and outside areas.
• Immediately inform management of customer sales / service concerns and then address them.
  
  

Qualifications, Experience, Education, And Abilities

• HS Diploma or equivalent required.
• Valid Driver's License required.
• Parts knowledge in Fire, EMS preferred. Any of the following industries: Automotive, Heavy Duty, Transit, Police, Refuse, Agricultural, GSE, Marine, Industrial is also a plus.
• Ability to source hard to find items using internet search, catalogs, blueprints, etc.
• Are you comfortable with working in a Fleet shop environment?
• Are you able to work on feet (stand and walk) for entire assigned work shift?
• Are you capable of lifting and moving parts and boxes of up to 60 pounds?
• Are you able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary?
• Are you able to operate moving aids designed to move heavy and bulky items including hand trucks, carts, dollies, etc?
  
  

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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