Heavy-Duty Parts Counter Specialist – Customer Solutions

Genuine Parts Company; Augusta (AR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company is hiring for Traction stores in Augusta, AR. The role focuses on assisting customers with Heavy Duty parts questions, offering technical advice, and promoting current sales promotions.

You will greet customers, process transactions, and provide product guidance while maintaining a professional appearance and attitude in a fast-paced retail environment. Weekend availability is required, and a valid driver's license helps with stock or outside sales support.

Qualifications

• Prior Heavy Duty parts knowledge is preferred.
• Exceptional customer service and communications skills (written and verbal).
• Willingness to learn in a fast-paced retail sales environment.

Responsibilities

• Greet and assist customers in-person or via telephone.
• Operate a cash register, computer and cataloging systems; handle daily paperwork.
• Explain features, benefits and warranty policy; communicate current promotions.
• Provide technical advice and troubleshoot customer issues with products.

Skills

Heavy Duty parts background

Customer service

Communication skills

Learn quickly

Weekend availability

Valid driver’s license

Job description

Genuine Parts Company is hiring for Traction stores in Augusta, AR. The role focuses on assisting customers with Heavy Duty parts questions, offering technical advice, and promoting current sales promotions.

You will greet customers, process transactions, and provide product guidance while maintaining a professional appearance and attitude in a fast-paced retail environment. Weekend availability is required, and a valid driver's license helps with stock or outside sales support.