Heating & Air Systems Diagnostic Technician

Airtron Heating & Air Conditioning; Frederick (MD); On-site; USD 34,000 - 48,000; Full time

Job summary

Airtron Heating & Air Conditioning is seeking an HVAC Service Technician to maintain and repair residential heating and cooling equipment to company standards. The role includes inspecting ducts, wiring components, running start-ups, and documenting readings on site.

Ideal candidates will have 1+ year HVAC experience, EPA certification, and strong communication skills. Flexibility for overtime and weekends is required; a valid driver's license is essential.

Qualifications

• HVAC service experience (1+ year).
• EPA Certification.
• High school diploma or GED.
• Soldering and brazing capability.
• Effective English communication skills, verbal and written.
• Beginner-level computing skills on computer/tablet.
• Valid driver’s license.
• Ability to work overtime with short notice; occasional weekends.

Responsibilities

• Maintain and repair residential heating and cooling equipment to manufacturer and company standards.
• Inspect duct systems and keep tools/materials in a safe, reliable condition.
• Identify system components, wire equipment and controls, and perform system start-ups.
• Troubleshoot performance issues, recommend corrective actions, and complete repairs to restore proper operation.
• Execute start-up/commissioning procedures, test system performance, and document readings and results.
• Perform comprehensive system inspections; promptly communicate any concerns to dispatch and the customer.
• Explain all services and repairs performed in clear, professional language.
• Coordinate daily with the office to manage an efficient schedule.
• Order parts in advance and ensure you are fully prepared for each appointment.
• Transport and track assigned parts, materials, and tools to and from job sites.
• Complete documentation on a tablet or paperwork neatly and on time.
• Debrief every service call with dispatch/customer and submit related documentation.
• Clean the work area thoroughly before leaving the job site.
• Maintain a clean, organized company vehicle.
• Adhere to company performance standards and code of ethics.
• Provide courteous service to customers and collaborate positively with associates.
• Use protective floor savers over footwear in every customer home.
• Follow safety policies and procedures at all times.
• Perform other duties as assigned.

Skills

HVAC service

English communication

Computer literacy

Overtime availability

Education

High school diploma or GED

EPA Certification

HVAC trade school certification

Tools

Microsoft Outlook

Tablet data entry

Job description

• HVAC trade school certification.

Join Our Team

Core Responsibilities

• Maintain and repair residential heating and cooling equipment to manufacturer and company standards.
• Inspect duct systems and keep company tools/materials in a safe, reliable condition.
• Identify system components, wire equipment and controls, and perform system start-ups.
• Troubleshoot performance issues, recommend corrective actions, and complete repairs to restore proper operation.
• Execute start-up/commissioning procedures, test system performance, and document all readings and results.
• Perform comprehensive system inspections; promptly communicate any concerns to dispatch and the customer.
• Explain all services and repairs performed in clear, professional language.
• Coordinate daily with the office to manage an efficient schedule.
• Order parts in advance and ensure you are fully prepared for each appointment.
• Transport and track assigned parts, materials, and tools to and from job sites.
• Complete documentation on a tablet or paperwork neatly and on time.
• Debrief every service call with dispatch/customer and submit related documentation.
• Clean the work area thoroughly before leaving the job site.
• Maintain a clean, organized company vehicle.
• Adhere to company performance standards and code of ethics.
• Provide courteous service to customers and collaborate positively with associates.
• Use protective floor savers over footwear in every customer home.
• Follow safety policies and procedures at all times.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• 1+ year of HVAC service experience.
• EPA Certification.
• Soldering and brazing capability.
• Effective English communication skills, verbal and written.
• Comfort using a computer, laptop, or tablet; beginner-level computing skills.
• Basic internet and email proficiency (e.g., Microsoft Outlook).
• Valid driver’s license.
• Ability to work overtime with short notice; occasional weekends.

Preferred

• HVAC trade school certification.
• 1–2 years of experience in construction, HVAC, or a related field.

Attributes for Success

• Eagerness to learn and contribute as part of a team.
• Positive attitude and collaborative approach.
• Ability to build and maintain strong relationships with internal and external customers.
• Comfort working across all levels of the organization.
• Related experience may substitute for formal education.
• Strong safety mindset and commitment to a safety culture.

Working Environment

• Work primarily occurs at occupied residences and construction sites; minimal office time.
• Travel by vehicle to and from job locations.
• Exposure to construction settings: equipment, elevated work areas, confined spaces, noise, dust, hazardous materials, and odors.
• Indoor/outdoor work in all weather conditions (heat, rain, cold, wind) with proper PPE.

Physical Demands

• Operate a motorized passenger vehicle or forklift.
• Frequently lift/move up to 50 pounds.
• Regular climbing, waist bending, crawling, kneeling, and crouching.
• Work at heights; climb ladders/stairways; occasional work on platforms/scaffolding with required fall protection.
• Wear required PPE: hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves, and safety-toe construction-grade boots.
• Stand, walk, or sit for prolonged periods.
• Hear and distinguish speech/sounds to safely operate phones and equipment.
• Vision (natural or corrected) sufficient for close, distance, and peripheral focus with normal depth perception.
• Communicate verbally to convey information to others.
• Enter data on handhelds or computers using a standard keyboard or 10-key keypad.
• Use arms/hands to reach overhead and to signal, grasp, hold, lift, turn, push, and pull tools and materials.

Equal Opportunity

• Physical requirements may vary by location. Technical Proficiencies
• HVAC
• Heating and Air Conditioning

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.