Heat Pump Installer

Hometree; Durham (NC); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Company van provided

Job summary

Hometree is seeking a skilled Heat Pump Installer to join our field-based team in North Shields. The role involves installing and maintaining air and ground source heat pumps, with a strong background in plumbing/heating and underfloor heating. Occasional travel to project locations is required, and a full driver’s license is essential.

Working hours are Monday–Friday, 8:00–17:00. You will engage with customers, perform system testing, and ensure compliance with safety standards.

Qualifications

• Must be a qualified plumber, pipe fitter, or heating engineer.
• Minimum NVQ Level 2 in Plumbing.
• Domestic HWSS (Unvented) Regulations Qualification.
• Experience installing unvented cylinders, radiator circuits, and underfloor heating.

Responsibilities

• Install heat pump systems following manufacturer specifications and local regulations.
• Perform maintenance services and troubleshoot issues with heat pump systems.
• Conduct tests to ensure proper system functionality and adjust settings as needed.
• Communicate with customers regarding installation, system operation, and maintenance.
• Keep accurate records of installations, service calls, and parts used.
• Adhere to safety protocols and comply with local codes and industry standards.
• Stay current with industry trends and improve skills through ongoing training.

Skills

Qualified Professional

Driver’s license

Education

NVQ Level 2 in Plumbing

HWSS Regulations Qualification

Job description

Salary: £30,000-£40,000, per year depending on experience
Role type: Permanent
Location: North Shields, field based with the requirement to occasionally work away from home depending on project location.
Reporting to: Installation Manager

A full, driver’s license is required for this role with 6 points or less.

About Hometree

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.

Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

About Geowarmth

Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points, we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team, we have been trusted to work on delicate and complex projects at numerous World Heritage Sites.

In 2024, we became part of Hometree Group, a leading UK residential home energy services company, paving the way for a brighter future in the home. By joining Hometree’s mission to help millions of homeowners look after their homes and transition to lower-carbon living, in addition to installation we now also provide comprehensive servicing, financing and maintenance to make it easier to look after your home and ensure a greener future.

Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership.

Key Achievements

£85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs

5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (Geowarmth, The Little Green Energy Company and IMS).

100k Homes Covered - We cover over one hundred thousand homes across the UK

250+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a time

The Role

Geowarmth is seeking a skilled Heat Pump Installer to join our team, specialising in the installation and maintenance of air and ground source heat pump systems. The ideal candidate will have experience with renewable energy technologies and a strong background in plumbing and heating installations, including underfloor heating and unvented cylinders. With projects spanning domestic, commercial, and new-build sectors across the North of England, this role offers variety and the opportunity to work on innovative, sustainable energy systems.

Working Hours:

Monday – Friday, 8:00-5:00pm

Responsibilities:

• Installation & Setup: Install heat pump systems following manufacturer specifications and local regulations.

• Maintenance & Repair: Perform maintenance services and troubleshoot issues with heat pump systems.

• System Testing & Commissioning: Conduct tests to ensure proper system functionality and adjust settings as needed.

• Customer Interaction: Communicate with customers regarding installation, system operation, and maintenance.

• Documentation & Reporting: Keep accurate records of installations, service calls, and parts used.

• Compliance & Safety: Adhere to safety protocols and comply with local codes and industry standards.

• Training & Development: Stay current with industry trends and improve skills through ongoing training.

What we’re looking for:

• Qualified Professional: Must be a qualified plumber, pipe fitter, or heating engineer. Required – Minimum NVQ Level 2 in Plumbing. Domestic HWSS (Unvented) Regulations Qualification

• Heating and Hot Water Systems: Must have experience in installing unvented cylinders, radiator circuits, and underfloor heating.

• Renewable Energy Technologies: Must have experience installing air and/or ground source heat pumps.

• Electrical Work: Familiarity with minor electrical works is preferred.

Extra Credit:

• HETAS, Gas Safe, F-Gas, or ventilation certifications, would be highly beneficial.
• CSCS card.

Our Recruitment Process:

• Initial Call: Start with an introductory call with our Operations Director. (30 mins)
• Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Operations Director and Managing Director (1 hr - In Person)

Perks of the job

We have an ever-expanding list of benefits that currently includes:

• 25 days annual leave (plus bank holidays)
• Company pension
• Company van provided.

FCA Code of Conduct

At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.

As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer

At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between