Heart Transplant Care Coordinator

aah; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a CMA to assist patients and providers with coordinating referrals, obtaining authorizations and scheduling. The role involves understanding benefits coverage and ensuring seamless care coordination across departments.

The position requires a High School Diploma or GED, with CMA certification preferred, and proficiency in Epic, insurance policies, and customer service. 40 hours per week with weekdays schedule and full benefits.

Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant - preferred.
• Computer experience required.
• Understanding of Insurance coverage and Medical Necessity policies preferred.
• Epic experience required.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Scan Medical Records into patient charts.
• Other administrative Tasks
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Computer skills

Insurance knowledge

Epic

Education

High School Diploma or GED

Certified Medical Assistant - preferred

Tools

Epic Systems

Job description

Advocate Health in Charlotte, NC is seeking a CMA to assist patients and providers with coordinating referrals, obtaining authorizations and scheduling. The role involves understanding benefits coverage and ensuring seamless care coordination across departments.

The position requires a High School Diploma or GED, with CMA certification preferred, and proficiency in Epic, insurance policies, and customer service. 40 hours per week with weekdays schedule and full benefits.