Hearing Screening Technician

Partner's Healthcare; Boston (MA); On-site; USD 26,000 - 39,000; Full time

Job summary

Mass General Brigham in Boston is seeking a Hearing Test Technician to perform newborn hearing screenings for all newborns before discharge. The role involves monitoring daily census, documenting results in Epic, and discussing outcomes with parents and staff.

The technician will prepare infants for testing, maintain supplies, schedule follow-ups, and assist in training new students. Prior screening or healthcare experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Previous newborn hearing screening or healthcare experience preferred.

Responsibilities

• Perform newborn hearing screening on all newborns prior to discharge.
• Document screening results in Epic and communicate with parents and staff.
• Maintain adequate supply levels and ensure equipment is functioning.
• Enter results into program records and medical charts as directed.
• Arrange follow-up appointments for infants who do not pass screening.
• Provide training assistance to students in the hearing program.
• Participate in unit continuing education and training sessions.

Skills

Audiology equipment

Communication skills

Attention to detail

Team collaboration

Medical terminology

Confidentiality

Education

High School Diploma or Equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Hearing Test Technician is responsible for performing newborn screening hearing exams on all newborns prior to discharge. The technician is responsible for monitoring the daily census, performing screenings prior to discharge, documenting results, discussing results with parents, and entering charges into the billing system. The technician will report to the Hearing Screening Coordinator and Division Administrator.

• 1. Follow established protocols for performing newborn hearing screening on all newborns prior to discharge. Enter patient information into the computer system. Prepare the newborn for the screening test and perform test.
• 2. Document screening results in Epic medical record. Communicate with parents/guardian and/or staff that the test has been performed. Provide written documentation for the parents and staff per protocol.
• 3. Maintain adequate stock supplies for the program. Inform coordinator of any supply needs. Insure the equipment is in perfect working order prior to testing. Contact coordinator regarding any equipment issues.
• 4. Document findings for all screenings in the medical record and program logs.
• 5. Following screenings, enter all results into Epic and program records as directed by the Audiologist. Investigate missing demographic information when necessary.
• 6. Make follow-up appointments for audiological evaluation for infants who do not pass screening. Communicate date, time and place of appointment to parents and program coordinator.
• 7. Participate in all on-unit continuing education programs. Attend training inservices as scheduled. Assist the coordinator/director in training new students to the hearing program.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience Previous experience conducting hearing screenings or working in a healthcare setting 0-1 year preferred

The technician needs to be able to:

• Review daily census and prioritize the schedule to insure all patients are screened prior to discharge.
• Use the screening equipment and recognize if there is a problem prior to completing the examination.
• Handle newborns to insure their comfort, safety and readiness to test.
• Document results in the medical record.
• Communicate effectively with parents, family members and the medical/nursing staff to relay screening results and answer questions.

Knowledge, Skills and Abilities

• Familiarity with audiology equipment and testing procedures.
• Excellent communication and interpersonal skills to effectively interact with patients of diverse backgrounds and age groups.
• Strong attention to detail and the ability to accurately record and document information.
• Ability to work independently and as part of a team, demonstrating professionalism and collaboration.
• Knowledge of medical terminology related to audiology and hearing disorders.
• Understanding of patient confidentiality and privacy regulations.

Additional Job Details (if applicable)

The screening hearing test technician works in and adjacent to the nurseries on CWN Floors 9, and 10 as well as in the NICU. There are the normal levels of medical equipment noise as well as infants crying. The technician must wheel the screening equipment on a cart from unit to unit. The technician will spend several hours at a time hours on his/her feet and must bend from the waist over infants' cribs to attach screening equipment and comfort infants.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$19.37 - $27.71/Hourly

Grade

4

Compensation & Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.