Hearing Screening Technician

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking a Hearing Test Technician to perform newborn hearing screenings prior to discharge. You will monitor daily census, document results, and communicate with parents, reporting to the Hearing Screening Coordinator.

Responsibilities include following protocols, entering data in Epic, maintaining equipment, arranging follow-up appointments for infants who do not pass, and assisting with training new students in the hearing program.

Qualifications

• High School Diploma or Equivalent required.
• 0–1 year healthcare experience preferred.
• Experience with newborn hearing screenings preferred.

Responsibilities

• Follow protocols for newborn hearing screening prior to discharge.
• Enter patient information and screening results in the Epic system.
• Maintain stock and ensure equipment is operational.
• Communicate results to parents and staff.
• Arrange follow-up audiological appointments for infants who do not pass.
• Assist in training new students and participate in ongoing education.

Skills

Familiarity with audiology equipment

Excellent communication

Interpersonal skills

Attention to detail

Team collaboration

Medical terminology

Education

High School Diploma or Equivalent

Tools

Epic medical record system

Screening equipment

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Hearing Test Technician is responsible for performing newborn screening hearing exams on all newborns prior to discharge. The technician is responsible for monitoring the daily census, performing screenings prior to discharge, documenting results, discussing results with parents, and entering charges into the billing system. The technician will report to the Hearing Screening Coordinator and Division Administrator.

Responsibilities

1. Follow established protocols for performing newborn hearing screening on all newborns prior to discharge. Enter patient information into the computer system. Prepare the newborn for the screening test and perform test.
2. Document screening results in Epic medical record. Communicate with parents/guardian and/or staff that the test has been performed. Provide written documentation for the parents and staff per protocol.
3. Maintain adequate stock supplies for the program. Inform coordinator of any supply needs. Insure the equipment is in perfect working order prior to testing. Contact coordinator regarding any equipment issues.
4. Document findings for all screenings in the medical record and program logs.
5. Following screenings, enter all results into Epic and program records as directed by the Audiologist. Investigate missing demographic information when necessary.
6. Make follow-up appointments for audiological evaluation for infants who do not pass screening. Communicate date, time and place of appointment to parents and program coordinator.
7. Participate in all on-unit continuing education programs. Attend training inservices as scheduled. Assist the coordinator/director in training new students to the hearing program.

Qualifications

Education

High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience

Experience

Previous experience conducting hearing screenings or working in a healthcare setting 0-1 year preferred

Job Skills

The technician needs to be able to:

• Review daily census and prioritize the schedule to insure all patients are screened prior to discharge.
• Use the screening equipment and recognize if there is a problem prior to completing the examination.
• Handle newborns to insure their comfort, safety and readiness to test.
• Document results in the medical record.
• Communicate effectively with parents, family members and the medical/nursing staff to relay screening results and answer questions.

Knowledge, Skills and Abilities

• Familiarity with audiology equipment and testing procedures.
• Excellent communication and interpersonal skills to effectively interact with patients of diverse backgrounds and age groups.
• Strong attention to detail and the ability to accurately record and document information.
• Ability to work independently and as part of a team, demonstrating professionalism and collaboration.
• Knowledge of medical terminology related to audiology and hearing disorders.
• Understanding of patient confidentiality and privacy regulations.

Additional Job Details (if applicable)

The screening hearing test technician works in and adjacent to the nurseries on CWN Floors 9, and 10 as well as in the NICU. There are the normal levels of medical equipment noise as well as infants crying. The technician must wheel the screening equipment on a cart from unit to unit. The technician will spend several hours at a time hours on his/her feet and must bend from the waist over infants’ cribs to attach screening equipment and comfort infants.

Physical Requirements

Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)

Remote Type / Onsite

Onsite Work Location 75 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem Work Shift Day (United States of America)

Pay Range

$19.37 - $27.71/Hourly Grade 4

Benefits and Compensation

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.