Hearing Instrument Specialist — Patient-Centered Hearing Care

NationsBenefits, LLC; Flagstaff (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

NationsBenefits is seeking a licensed Audiologist or Hearing Aid Dispenser to evaluate candidacy, fit hearing aids, and build strong patient relationships at our Flagstaff location. You will educate patients, follow up care, and engage with the community in a retail healthcare setting that balances autonomy with operational support.

The role requires strong clinical and counseling skills, ability to explain complex concepts in plain language, and a commitment to ethical patient-focused care in a

Qualifications

• Current state license as Audiologist or Hearing Aid Dispenser.
• Ability to explain technical concepts to patients.
• Comfort in a retail healthcare environment.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend hearing care solutions based on patient needs.
• Present product options clearly, emphasizing value and long-term benefits.
• Program, fit, and verify hearing instruments, including premium technology.
• Perform routine follow-up visits, cleanings, adjustments, and repairs.
• Maintain accurate and compliant patient records and outcome measures.
• Deliver exceptional service that supports patient satisfaction and loyalty.
• Collaborate with leadership to support center performance and continuous improvement.

Education

Audiology/hearing aid dispensing license

Job description

NationsBenefits is seeking a licensed Audiologist or Hearing Aid Dispenser to evaluate candidacy, fit hearing aids, and build strong patient relationships at our Flagstaff location. You will educate patients, follow up care, and engage with the community in a retail healthcare setting that balances autonomy with operational support.

The role requires strong clinical and counseling skills, ability to explain complex concepts in plain language, and a commitment to ethical patient-focused care in a