Hearing Instrument Specialist & Audiology Fitting Pro

NationsBenefits; Chattanooga (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

NationsBenefits is seeking a full-time Hearing Aid Specialist to evaluate hearing aid candidacy and fit devices within Sam's Clubs across the United States. The role combines clinical autonomy with operational support, aiming to deliver high-quality, patient-focused care. Ideal candidates will possess a current Audiology or Hearing Aid Dispensing license and strong interpersonal skills.

Responsibilities include conducting comprehensive hearing evaluations, recommending tailored solutions, and maintaining patient records to ensure satisfaction and loyalty.

Qualifications

• Required current Audiology license or Hearing Aid Dispensing license.
• Strong clinical, counseling, and interpersonal skills needed.
• Ability to explain technical concepts in a patient-friendly manner.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Present product options clearly, emphasizing value and long-term benefits.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and repairs.
• Maintain accurate and compliant patient records.
• Deliver exceptional service supporting patient satisfaction and loyalty.
• Collaborate with leadership and peers to support performance.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Ability to explain technical concepts

Comfort in retail healthcare setting

Commitment to ethical practice

Willingness for professional development

Education

Current Audiology license or Hearing Aid Dispensing license

Job description

NationsBenefits is seeking a full-time Hearing Aid Specialist to evaluate hearing aid candidacy and fit devices within Sam's Clubs across the United States. The role combines clinical autonomy with operational support, aiming to deliver high-quality, patient-focused care. Ideal candidates will possess a current Audiology or Hearing Aid Dispensing license and strong interpersonal skills.

Responsibilities include conducting comprehensive hearing evaluations, recommending tailored solutions, and maintaining patient records to ensure satisfaction and loyalty.