Hearing Care Specialist: Fit, Educate & Improve Outcomes

NationsBenefits; Clarksburg (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

NationsBenefits Hearing Center in Clarksburg, WV, seeks a licensed audiologist to evaluate candidacy for hearing aids, recommend and fit devices, and educate patients in a retail‑based clinical setting. You will work to improve patient outcomes through education, follow‑up care, and community engagement.

The role combines clinical autonomy with strong operational support within a growing healthcare fintech company, offering opportunities for professional development and patient‑centered care.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required).
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient‑friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient‑focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers.
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records, including documentation and outcome measures.
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Retail healthcare experience

Education

Audiology license (state)

Job description

NationsBenefits Hearing Center in Clarksburg, WV, seeks a licensed audiologist to evaluate candidacy for hearing aids, recommend and fit devices, and educate patients in a retail‑based clinical setting. You will work to improve patient outcomes through education, follow‑up care, and community engagement.

The role combines clinical autonomy with strong operational support within a growing healthcare fintech company, offering opportunities for professional development and patient‑centered care.