Hearing Care Professional Trainee-Dover & Portsmouth, NH

Sonova Group; Dover (NH); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Paid training

Sales incentive plan

401(k) with company match

Paid time off & holidays

Short/Long-Term Disability options

Job summary

Sonova Group is seeking a Hearing Care Professional Trainee to work in Dover & Portsmouth, NH. This paid position provides essential training for those looking to pursue a career in hearing care, involving hands-on experience and support from experienced clinicians.

The successful candidate will assist in various tasks such as hearing aid fittings and community outreach. Ideal applicants should have a passion for helping others and an Associate’s degree or higher.

Excellent benefits including paid training, 401(k) match, and health savings accounts are offered.

Qualifications

• Associate’s degree or above required.
• Previous customer service experience required.
• Experience in a healthcare environment is a plus.

Responsibilities

• Train on all aspects of the Hearing Care Professional role.
• Support patients alongside licensed clinicians.
• Educate patients on their technology.

Skills

Customer care focus

Relationship-building skills

Curiosity to learn

Community engagement

Education

Associate's degree or above

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection—from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We’re dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Dover (NH), United States

Hearing Care Professional Trainee - Dover & Portsmouth, NH

Job ID: 164443

Position: Hearing Care Professional Trainee

Company: AudioNova

Location: 750 Central Ave. Suite G, Dover, NH 03820

Current Salary: $19.00 – $23.00 per hour

Clinic Hours: Monday‑Friday 8:30 am–5:00 pm

Start a Career That Changes Lives – Every Day

AudioNova is seeking a Hearing Care Professional Trainee to join our team in Dover & Portsmouth, NH. This paid training program is designed to provide you with the hands‑on experience, knowledge, and support needed to become a licensed Hearing Care Professional.

In this role, you’ll work closely with experienced clinicians to gain real-world experience in patient care and hearing technology. From initial hearing evaluations to device fittings and follow‑up care, you’ll play a key role in helping patients reconnect with the sounds that matter most while building strong relationships within the community.

What You’ll Do

• Train on all aspects of the Hearing Care Professional role in preparation for state licensure
• Support patients alongside licensed clinicians, ensuring compassionate, high‑quality care
• Learn to perform hearing aid fittings, adjustments, cleanings, and repairs
• Educate patients on their technology to help them meet their hearing goals
• Participate in local marketing and community outreach to grow awareness of hearing health

What’s In It For You

• Paid training while you learn to dispense hearing aids
• Sales incentive plan when fully licensed
• Health Savings, Flexible Spending, and Dependent Care accounts
• 401(k) with company match
• Paid time off & holidays
• Short/Long‑Term Disability options
• Employee Assistance Program & Telehealth training options

Who We’re Looking For

• Passion for helping people improve their quality of life
• Strong customer‑care focus and relationship‑building skills
• Curiosity and excitement to learn a new profession
• Comfort working with your community and educating others about hearing health

Preferred Background

• Associate’s degree or above required
• Previous customer service experience required
• Healthcare environment experience a plus
• Clear verbal and written communication

At AudioNova, we know diverse teams make us stronger. We welcome all applicants and provide equal opportunity in employment regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, or veteran status. Reasonable accommodations are available upon request.

Be part of a team that’s changing the way people connect with the world. Apply today to begin your career in hearing care.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.