Hearing/Audiology Tech: Mercy St. Louis

Mercy; United States; Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision coverage

Paid time off (PTO)

Tuition assistance

Retirement plan with matching

Zusammenfassung

Mercy Audiology is seeking a compassionate Hearing/Audiology Technician for the Main Mercy Campus in St. Louis. The role supports audiologists in patient care, testing, and administrative tasks to ensure a seamless patient experience.

You would engage in hearing assessments, assist with hearing aid services, and educate patients on care and clinic processes, while maintaining records and equipment. This entry-level position emphasizes teamwork and patient interaction.

Qualifikationen

• Associate degree or equivalent required.
• Strong communication and interpersonal skills.
• Detail-oriented and patient-focused.
• Ability to interact with patients of all ages.

Aufgaben

• Assist with audiologic evaluations and diagnostic testing.
• Prepare patients and collect relevant medical history.
• Conduct hearing screening and testing under supervision.
• Assist with hearing aids maintenance and repairs.
• Educate patients on hearing care and clinic processes.
• Support front desk tasks: check-in, scheduling, registration.
• Maintain accurate patient records in EMR.
• Ensure equipment is calibrated and functioning properly.
• Collaborate with audiologists and healthcare team.

Kenntnisse

Strong communication

Patient-focused care

Attention to detail

Independent work

Customer service

Ausbildung

Associate degree or equivalent

Bachelor's in healthcare-related field

Tools

Hearing testing equipment

EMR system

Jobbeschreibung

Find your calling at Mercy! Mercy Audiology | Main Mercy Campus - St. Louis, MO Full-Time | Days No Nights No Weekends No Holidays Join Mercy and Make a Difference

Mercy Audiology is seeking a compassionate, detail-oriented Hearing/Audiology Technician to join our growing team at our Main Mercy Campus in St. Louis. This role is an excellent opportunity for someone who enjoys working directly with patients, provides exceptional customer service, and wants to play an important part in helping individuals improve their hearing health and quality of life. Working alongside experienced audiologists, you will support both clinical and administrative functions while ensuring a positive and seamless patient experience. Our patient population is primarily adults, with occasional pediatric patients.

Position Details: What You’ll Do

As a Hearing/Audiology Technician, you will support daily clinic operations and assist audiologists with a variety of patient care activities, including:

• Assist with audiologic evaluations and diagnostic testing procedures
• Prepare patients for hearing assessments and obtain relevant medical and hearing history information
• Conduct selected hearing screening and testing procedures under the direction of the audiologist
• Assist with hearing aid services, including cleaning, troubleshooting, maintenance, and minor non-billable repairs
• Educate patients on hearing aid care, clinic processes, and follow-up recommendations
• Support patient check-in, scheduling, registration, and other front office workflows
• Maintain accurate patient records and documentation within the electronic medical record
• Ensure testing equipment is maintained, calibrated, and functioning properly
• Collaborate with audiologists and other healthcare professionals to coordinate exceptional patient care
• Adapt workflow and schedules to meet patient volume and clinic needs
• Assist with implementation of new audiology technologies and equipment

What We're Looking For

Minimum Qualifications

• Associate degree or equivalent college coursework
• Strong communication and interpersonal skills
• Ability to work independently with excellent attention to detail
• Customer-focused approach with a passion for helping patients
• Ability to effectively interact with patients of all ages, families, and healthcare professionals
• Basic computer and documentation skills

Preferred Qualifications

• Bachelor's degree in a healthcare-related field
• Previous patient care experience
• Experience in audiology, hearing healthcare, ENT, speech therapy, or a related clinical setting
• Experience working in a medical office, outpatient clinic, or hospital environment
• Familiarity with hearing aids, hearing testing equipment, or audiology workflows

Safety and Quality Responsibilities

• Follow all infection prevention and control practices
• Adhere to Mercy's safety policies and procedures
• Perform routine equipment checks and report malfunctioning equipment
• Maintain patient confidentiality and comply with HIPAA requirements
• Support patient rights and provide professional, compassionate service
• Follow quality reporting and incident reporting procedures as required

Why Mercy?

At Mercy, our mission is clear: bringing to life a healing ministry through compassionate care and exceptional service.

This position offers:

• Full-time schedule (40 hours/week)
• No nights
• No weekends
• No holidays
• Day-shift work-life balance
• Opportunity to work alongside experienced audiologists
• Meaningful patient interactions that improve quality of life
• Career growth within a nationally recognized healthcare organization
• Supportive, collaborative, and mission-driven culture

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About Mercy Audiology

Mercy Audiology provides comprehensive hearing healthcare services for patients across the lifespan. Our services include diagnostic hearing evaluations, hearing aid consultations and management, tinnitus assessment, hearing rehabilitation, and patient education. We are committed to helping patients stay connected to the people and experiences that matter most through exceptional hearing care.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.