Hearing Aid Technician: Detail-Oriented Patient Care

WS Audiology USA; Riverton (WY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

My Hearing Centers, part of WS Audiology, is seeking a Hearing Aid Technician to join our team in a dynamic hearing care setting. You will assist with fittings, perform routine maintenance, and educate patients on device use to support high-quality care.

We value detail-oriented individuals with strong communication skills who can help manage inventory, scheduling, and patient interactions within clinical systems.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree, technical certification, or healthcare training preferred.
• Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred.
• Excellent communication and patient service skills.
• Proficiency with electronic medical records, hearing aid software, and office technology.

Responsabilités

• Perform pure-tone hearing screenings as permitted by state scope of practice.
• Assist licensed providers with hearing aid fittings and adjustments only when directed.
• Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services.
• Prepare hearing aids for delivery, including charging, programming support, and documentation.
• Manage hearing aid inventory, including ordering, receiving, tracking, and storage.
• Educate patients on proper hearing aid use, care, and routine self-maintenance.
• Accurately document services, device status, and patient interactions in clinical systems.
• Assist with provider calendar optimization to support clinic productivity.
• Support insurance verification and follow-up on benefits or authorizations.
• Assist with onboarding and pre-qualification of newly scheduled patients.
• Perform outbound calling to approved patient lists to support hearing evaluation scheduling.

Connaissances

Technical aptitude

Attention to detail

Communication skills

Patient service

Formation

Associate degree / technical certification / healthcare training

High school diploma or equivalent

Description du poste

My Hearing Centers, part of WS Audiology, is seeking a Hearing Aid Technician to join our team in a dynamic hearing care setting. You will assist with fittings, perform routine maintenance, and educate patients on device use to support high-quality care.

We value detail-oriented individuals with strong communication skills who can help manage inventory, scheduling, and patient interactions within clinical systems.