Hearing Aid Technician

Beltone; Monroe (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Benefits available

Collaborative work environment

Job summary

A leading healthcare company is seeking a Hearing Aid Technician in Monroe and Madison, North Carolina. The role focuses on assisting patients with their hearing aids, conducting evaluations, and providing auditory rehabilitation. Candidates need a High School Diploma or GED and must possess 3 years of experience in office and retail sales. Strong customer service skills and commitment to patient care are essential. Training for licensure will be provided if not already possessed.

Qualifications

• Must have 3 years of experience in office and retail sales.
• Licensure is required, or Beltone will assist in obtaining it.
• Strong commitment to customer service and patient care.

Responsibilities

• Assist Hearing Care Practitioner in managing patient care.
• Conduct hearing evaluations and assessments.
• Fit and maintain hearing aids for patients.

Skills

Customer service

Hearing evaluations

Auditory rehabilitation

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

Word

Sycle

Job description

Hearing Aid Technician - Monroe and Madison, North Carolina

• Competitive salary and benefits available

Are you ready to work with America’s Best Retailer for Hearing Care? At Beltone, we are passionate about delivering the gift of hearing. As a Hearing Aid Technician, you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first, and employees are empowered!

The Hearing Aid Technician plays a crucial role in supporting the Hearing Care Practitioner in managing patient care within the office. This position involves assisting patients with their hearing aids, conducting checks to ensure proper functionality, syncing hearing aids with mobile devices, cleaning and maintaining the devices, performing reprogramming tasks, and other related duties. The Hearing Care Practitioner Specialist position requires a license, and Beltone is committed to assisting individuals in obtaining the necessary licensure if they do not already possess one.

Essential Functions

• Assist the Hearing Care Practitioner with post-care procedures for patients.
• Assess patients for potential hearing issues and associated disorders. Administer hearing evaluations, tests, or examinations to collect data on the type and degree of impairment.
• Fit hearing aids and provide auditory rehabilitation to individuals in need. Counsel and support patients throughout the evaluation process.

Operations And Technical Tasks

• Use Speech Mapping for Real-Ear measurement.
• Obtain ear mold impressions when required.
• Ensure patients' hearing aids are functioning properly by checking for proper functionality, cleanliness, and synchronization with mobile devices.
• Perform reprogramming tasks as necessary to optimize hearing aid performance.

Community Engagement

• Act as an ambassador in the community by participating in outreach programs.
• Represent the company and promote hearing health care services to the public.

Customer Relationship And Sales

• Establish professional relationships with customers, employees, and vendors, demonstrating a strong commitment to customer service.
• Conduct prospecting activities to expand the patient base.

Education: Must have a High School Diploma or a GED. Experience: Office and Retail Sales Years: 3 Years

TECHNOLOGY SKILLS Electronic mail software- Microsoft Outlook Collaboration software- Microsoft Teams Office suite software- Word, Sycle

Join us! Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek, and the reason is our people!

We are an Equal Opportunity Employer.