Hearing Aid Dispenser

Amplifon AG; Colorado Springs (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Health Savings Account

Life insurance

Family hearing aid benefits

Paid Time Off

Paid Holidays

Volunteer time off

Parental leave

Wellness Hub

Employee Assistance Program

Ampli-Academy training

Job summary

Miracle-Ear in Colorado Springs seeks a Hearing Care Professional to deliver comprehensive hearing evaluations, device fittings, and personalized consultations. You will drive clinic revenue and community engagement through clinical excellence and customer service, reporting to the Area Manager.

This role offers a standard Mon-Fri schedule, base pay with uncapped commissions, and comprehensive benefits to support your wellbeing and professional development through Ampli-Academy and related

Qualifications

• Must have active licensure as Hearing Instrument Specialist or Dispensing Audiologist.
• Minimum 1+ year of training or related experience as Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Current knowledge of hearing aid devices and technology.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers on hearing loss.
• Guide customers through device fittings and demonstrations; educate on hearing health.
• Provide after-care services and personalized consultations to fit customer needs.

Skills

Customer service orientation

Empathy

Education

Hearing Instrument Specialist licensure or Dispensing Audiologist license

Tools

Microsoft Office

CRM

POS systems

Job description

We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle‑Ear is a place where your expertise improves lives and accelerates your career.

In this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound. Reporting to the Area Manager, you will drive office revenue and community engagement through clinical excellence and dedicated customer service.

Compensation: $100,000 + earning potential including base salary and an industry‑leading uncapped commission structure.

Schedule: This position offers standard business hours, Monday‑Friday.

Benefits Offered

• Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.
• Work‑life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.
• Well‑being: Access to our Wellness Hub and Employee Assistance Program (EAP).
• Career Development: Continuous training, development, and support through the Ampli‑Academy and other specialized learning platforms.

Responsibilities

Clinical Excellence & Customer Journey

• Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
• Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.
• Provide quality after‑care services and offer personalized consultations to fit unique customer needs and lifestyles.

Business & Sales Operations

• Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.
• Partner with the Front Office Associate to ensure a high‑quality customer experience, effective schedule management, and smooth store operations.
• Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.

Professional Expertise & Community Engagement

• Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness.
• Stay current on industry trends and maintain professional credentials through continuous education.

Must‑Have Qualifications

• Licensure: Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• Experience: 1+ year of training or related experience as a Hearing Instrument Specialist.
• Technical Skills: Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Product Knowledge: Current knowledge of hearing aid devices and technology.

Preferred Qualifications

• Experience in a customer‑facing role with a strong dedication to high‑quality service.
• Confident, attentive, empathetic, and solution‑oriented approach to customer care.
• Motivated by a purpose‑driven environment and a desire to help others improve their quality of life.

4711 Opus Drive #110, COLORADO SPRINGS, CO, 80906, US

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.