Healthy Start Supervisor

Mary's Center; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

25 days PTO (annual)

10 paid holidays

Educational reimbursement $2000/year

NHSC/HRSA loan repayment options

Job summary

Mary’s Center—Fort Totten Clinic in Washington, DC—is seeking a Healthy Start Supervisor to oversee the Healthy Start program and directly supervise the Healthy Start Family Support Workers (FSWs). The role includes hiring, training, weekly check-ins, and ensuring adherence to program activities, documentation timeframes, and reporting requirements.

The supervisor will collaborate with program managers to implement services including in-home and virtual visits, outreach, and referrals, and will

Qualifications

• The position requires a Bachelor's degree in public health, social work, or related field and three years of case management experience.
• Experience in home visiting and working with diverse families is preferred.
• Supervisory experience is a plus but not required.

Responsibilities

• Direct supervision of Family Support Workers, including hiring, orientation and weekly coaching.
• Oversee service delivery, ensure documentation and scheduling timelines are met.
• Lead monthly meetings, monitor performance, and support professional development.
• Maintain a small caseload (3–5 participants) and provide home visiting services.
• Prepare data for monthly/quarterly reports and coordinate with program leadership.

Skills

Case management

Home visiting

Staff supervision

HIPAA compliance

Education

Bachelor's Degree in Public Health or Social Work

Job description

Fort Totten Clinic
100 Gallatin St. NE
Washington, DC 20011, USA

Description

Position Summary

The Healthy Start Supervisor has the responsibility to oversee the services provided by the Healthy Start program and directly supervise the Healthy StartFamily Support Workers (FSWs)

Supervisor willbe responsible forhiring, training, weekly check-ins, administrativesupport,and performance of Healthy StartFSWs.

TheHealthy StartSupervisor willbe responsible for ensuring that the FSW team members understand and meet required program activities, schedules, and documentation timeframes. They will lead monitoring of service delivery and collaborate with the Program Manger to collect and synthesize data for monthly and quarterly reporting, chart review, and other report requirements.

This position will work with the Perinatal and Family Health Program Manager and Home VisitingDirector to develop and implement all Healthy Start program services, including outreach, in-home(and virtual) visits, and community resource referrals among other activities.

Will work closely with Community Engagement Program Manager to identify recruitment needs and will support outreach activities as needed. They may attend meetings with funders and represent the program within the organization.

Reportability

This position will report directly to the Healthy Start Program Manager.

EssentialDuties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactory.

Direct Supervision

The Healthy Start Supervisor will:

• Hire FSWs, orient, identify staff training needs and work with each member to meet expectations.
• Meet with each FSW weekly for 1 - 2 hours, identify issues and concerns experienced by staff, implement a plan of action to address concerns, review documentation, shadow FSWs as needed
• Support and build the skills of all FSWs
• Evaluate each FSWs’ performance within required timeframe and coach FSWs toward the achievement of their goals and program objectives
• Demonstrate respect for the parallel process by supporting, guiding, and building on the strengths of staff so that they may best support, guide, and build on the strengths of the families served
• Ensure the required number of home visits is conducted on a monthly basis and all documentation is completed accurately and in a timely fashion
• Host monthly Healthy Start meetings with staff for clinical and program updates, address concerns and provide venue for professional development and camaraderie

Leadership

• Work directly with Program Manager and Director of Home Visiting, to build and manage Healthy Start program services
• Maintain a cohesive and productive team who have all necessary training, support, and supervision to meet Healthy Start goals defined by Work Plan and program outline
• Provide guidance and support to all team members in efforts to minimize attrition and support professional development
• Provide back-up to FSWs in the event that they are unable to work with a family, which may include being on call nights or weekends

Provider/PartnerRelationships

• In support of Program Manager and Department Director, build and maintain relationships with leadership staff at Mary’s Center and with community partners to promote and ensure referrals of Healthy Start participants

Documentation and Reporting

• Maintain data collection methods, tools, and systems to effectively monitor and evaluate Healthy Start services and outcomes. Support CHWs to complete documentation and reporting expectations in a timely manner
• Compile Healthy Start participant records and statistics, reports outlining enrollments, referrals, and assignments as appropriate. Provide statistical and program reporting information to the Program Manager in a timely manner
• Review screening and assessment paperwork in accordance with project, evaluation, and funding requirements
• Approve and make referrals to Child and Family Services Administration (CFSA) to report child abuse and neglect as needed

Maintain a Small Caseload

• Maintain a small caseload of participants, 3 – 5 participants, providing Healthy Start home visiting services to families, adhering to program guidelines and Mary’s Center programs and policies.
• This responsibility may be adjusted according to demands and deliverables in other supervisor responsibility areas

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience –

Requires a Bachelor's Degree in Public Health, Social Work or related field. Three years of experience in case management with women of reproductive age, families, or children. Experience in home visiting with a background in prevention and/or health services preferred. Experience with providing family-centered, strengths-based services to culturally diverse communities and families. Knowledge of infant and child development, parent-child attachment, maternal-infant health, and dynamics of child abuse and neglect preferred. Supervisory experience preferred, but not required. Experience with or knowledge of reflective practice preferred. Excellent interpersonal, problem-solving, analytical, and organizational skills. A working knowledge and understanding of patient/client confidentiality issues and HIPAA compliance/regulations are essential.

Must possess knowledge of community resources and the ability to communicate effectively (written and oral) in English. Bilingual in second language used by the target audience (in this case, Spanish) is preferred. A working knowledge and understanding of participant confidentiality and HIPAA compliance/regulations are essential. Supervisory experience a plus.

Individuals who identify as a trusted member of and/or has a unique understanding of the community served will be prioritized. Individuals with experience and/or passion for maternal and infant health is preferred.

Physical Demands –

Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.

Work Environment –

Mostly in a typical office and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions. Will be expected to travel to locations in Wards 5, 7, and 8.

• 25 days of paid time off (PTO) annually, in addition to 10 paid holidays, plus educational days to attend training and conferences
• License renewals, if applicable
• $2000/year educational reimbursement to attend training and conferences
• NHSC/HRSA loan repayment options, if applicable

Equal Opportunity Employer
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