Healthy Families Supervisor

GOEBEL FIXTURE COMPANY; Roseburg (OR); On-site; USD 63,000 - 72,000; Full time

Benefits offered by this job

Medical Coverage

Dental and Vision insurance

Generous leave

Job summary

United Community Action Network (UCAN) in Southern Oregon seeks a Healthy Families Supervisor to lead and supervise Family Support Specialists, ensuring services align with Healthy Families America goals and Oregon requirements. The role includes weekly supervision, staff development, and coordination with the Program Manager to maintain program quality and accountability.

The position requires a 4-year degree and 50% travel, with exempt full-time status and strong leadership skills.

Qualifications

• Knowledge of maternal-infant health and child development.
• Experience in supervising staff and providing support in stressful environments.
• Ability to communicate effectively in writing and speaking; maintain confidentiality.

Responsibilities

• Provide administration, clinical and reflective supervision weekly for Family Support Specialists.
• Monitor documentation, home visits, and outcomes; ensure quality assurance results.
• Assist with hiring, interviewing, and staff development; conduct performance evaluations.

Skills

Supervision

Staff training

Crisis management

Communications

Data analysis

Education

Master’s degree in human services

Bachelor’s degree with 3 years experience

Job description

• Base Pay $31.21 / Hour
• Employee Type Exempt Full Time
• Required Degree 4 Year Degree
• Travel 50%
• Manage Others Yes

Contact information

Description

The Healthy Families Supervisor provides supervision to Healthy Families Family Support Specialists and ensures services to families are centered on the research-based national Healthy Families America goals as well as Oregon Healthy Families’ legislated goals. Assists Program Manager with and/or provides assistance to staff in crisis and emergency situations.

ESSENTIAL FUNCTIONS OF THE POSITION:

The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. These duties are a representative example of position expectations. Actual duties assigned may vary and change depending on the business needs of the department and the agency.

• Accepts referrals, conducts screening if necessary and distributes referrals to Family Support Specialists where appropriate and to other community resources as necessary.
• Provide Family Support Specialist with administrative, clinical and reflective supervision weekly, including implementation of home visits, strength based approaches, referral to related community resources, interventions and goal planning for high-risk parents. Includes monitoring of written documentation, home visits, integration of results of tools used (ASQ,etc.), integration of quality assurance results, guidance on use of approved curriculum, monitor maintenance of professional boundaries, training needs and areas of growth, and completion of various job requirements in a timely fashion. Monitors data submission to NPC research for the Healthy Families team.
• Inform the Program Manager of staff achievements, issues, and concerns. Writes staff annual performance evaluations. Plans and facilitates staff meetings in collaboration with Program Manager. Meets with Program Manager monthly for required supervision.
• Assists with hiring and interviewing, recommends such actions as disciplines or discharging; provides staff orientation and training, monitors progress on Professional Development Plan, evaluates staff training needs.
• Respect and maintain confidentiality of information pertaining to families, personnel issues, and other program operations. Report suspected cases of child abuse and neglect.
• Assures program is meeting Oregon Performance Indicators and maintaining HFA accreditation standards by meeting ongoing quality assurance tasks set by HFA/HFO and the Program Manager. Assist program manager in HFO plans and analyses.
• C ommunicate in a professional, respectful and courteous manner with all employees, clients, the Board of Directors, and others with whom we may work. Contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas.
• Represent the program to the public and other agencies and interpret policies and procedures. Coordinate services with contract providers. Coordinate partnerships with higher education institutes, local school districts and other early learning partners and agencies. Participates in regular staff meetings, in-service training, formal training and other community meetings, as appropriate.
• Drive a company vehicle in the performance of duties. Driving will be required for travel to client homes, and to perform other essential functions as needed.
• Complete designated job tasks, special projects and all other duties as assigned to meet team, department and agency goals while actively demonstrating accountability, high levels of employee engagement, and responsibility for achieving desired outcomes and measurable results.

Requirements

KNOWLEDGE, SKILLS & ABILITIES:

Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.

Knowledge of maternal-infant health, dynamics of child abuse and neglect, and infant/child development and parent-child attachment. Child focused assessment, programing, intervention and evaluation; and family focused assessment; programing, intervention and evaluation; and trends in intervention with environmentally at risk children and their families; knowledge of current expectations and/or changes in the Healthy Families Oregon and Healthy Families of America Program. Thorough knowledge, childcare, state childcare subsidy, community action and other anti-poverty programs.

Skill in u sing computers and basic computer programs; presentations to staff, and the public as needed.

Ability to c ommunicate effectively in both oral and written forms; maintain confidentiality; perform research, compile, analyze and evaluate data and/or operations and develop and implement corrective action to resolve problems; establish and maintain recordkeeping systems and reports; make decisions independently in accordance with established policies and procedures, motivate and lead support staff using a collaborative team approach; utilize problem identification and resolution techniques; multitask; remain calm and use good judgment during confrontational or high pressure situations; courteously meet and deal effectively with coworkers, children, families, state and federal officials, vendors, community groups and the public. Must follow all safety rules and practices, and perform work in a safe manner.Ability to work with families from diverse cultures and accept individual differences. Willingness to accept supervision and implement recommendations.

EDUCATION, EXPERIENCE AND TRAINING:

• Master’s degree in human services or fields related to working with children and families, or Bachelor’s degree with 3 years of relevant experience working children and families that embrace the concepts of family-centeredand strength-based service provision.
• Special consideration may be given for individuals with significant experience and rural areas with limited applicants.
• A solid understanding of and/or experience in supervising and motivating staff, as well as providing support to staff in stressful work environments Infant Mental Health Endorsement preferred.
• Experience in home visiting with a strong background in prevention services to the 0-3 age population. Experience with reflective practicepreferred.
• Current driver’s license is required with an acceptable driving record that meets UCAN's driving standards.
• Successful completion of UCAN's required background check.
• Within 30 days of employment, must acquire a first aid card and renew as necessary to keep current.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The physical effort typically applied in this job includes:

• Lifting
• Reaching
• Walking
• Carrying
• Manipulating
• Pulling
• Stooping
• Keyboarding
• Pushing
• Standing

The amount of lifting effort typically applied and the percent of time the effort is applied:

• Less than 1 lb. – More than 70%
• Between 1 & 5 lbs. – 40% to 70%
• Between 5 & 25 lbs. – 40% to 70%
• Between 25 & 50 lbs. – Less than 15%
• More than 60 lbs. – Requires a team lift or lifting equipment

MENTAL OR VISUAL DEMANDS

• Concentrated mental and/or visual attention; the work involves performing complex tasks to very close accuracy and quality specifications; or a high degree of hand and eye coordination for sustained periods.

WORKING CONDITIONS

The kinds of disagreeable elements the employee would typically be exposed to in the work area include:

Description of the physical surroundings or conditions under which the job is typically performed and the extent of exposure to the disagreeable elements noted above:

• Work is typically performed under reasonably good working conditions; while exposure to any or all of the above elements may occur, such exposure is generally not present to the extent of being disagreeable.

AVAILBILITY AND ATTENDANCE

Due to the nature and scope of the essential functions, the importance of personal interactions between this position, employees, clients and other members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent and on-site attendance while working independently and with others during our normal business hours.

Regular and consistent attendance is required. Hours of work are during normal business hours and may require evenings and weekends.

Exempt employees are expected to work as many hours as are necessary to ensure that the goals and needs established by UCAN are met.

FLSA STATUS - Exempt

Summary

United Community Action Network (UCAN) is a poverty fighting non-profit located in Southern Oregon. Founded in 1969 by low-income community organizers, UCAN now operates programming across multiple departments, delivering programs to equip our neighbors experiencing the symptoms of poverty with resources and opportunities to help them reach their full social, civic, and economic potential. Our dedicated and energetic employees provide essential and supportive services to individuals and families. We take pride in caring for our communities each and every day.

UCAN has a generous Benefit Package including:

• Medical Coverage
• Dental and Voluntary Vision insurance,
• Generous leave,
• Basic Life and Voluntary life insurance,
• Employee assistance program.

UCAN is an Equal Employment Opportunity Employer that does not discriminate in the terms and conditions of employment against any applicant or current employee on the basis of any status or class protected under applicable federal, state or local law.

If you require special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e-mail a description of your request to Human Resources: [e-mail]