Healthcare Workforce Optimization Consultant

Oracle; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Oracle Health is seeking a Staff Consultant to join our Clairvia Consulting team, helping healthcare organizations optimize workforce management, staffing, scheduling, and clinical operations through the Clairvia Solution Suite.

In this client-facing role, you will partner directly with healthcare organizations to understand their operational challenges, design effective workflows, configure and implement Clairvia solutions, and guide customers through successful adoption.

Qualifications

• At least 5 years of combined higher education and relevant professional experience.
• At least 1 year of experience in HCIT consulting, HCIT support, customer-facing healthcare technology, or healthcare solution implementation.
• At least 4 years of higher education and/or additional relevant work experience related to the responsibilities.
• Strong written and verbal communication skills.
• Ability to work effectively with customers and cross-functional teams.
• Ability to manage competing priorities in ambiguous or rapidly changing situations.
• U.S. citizenship is required due to client contractual requirements.
• Ability and willingness to travel up to 80% based on client and project needs, potentially including international travel.

Responsibilities

• Lead customer discussions to understand current-state clinical and operational workflows, business requirements, and desired outcomes.
• Design future-state workflows and recommend Clairvia solutions that improve workforce and workload management.
• Guide customers through solution design, configuration, implementation, testing, and adoption.
• Facilitate meetings and workshops with clinical, operational, technical, and executive stakeholders.
• Coach customers on data collection, system-design requirements, workflow decisions, and implementation best practices.
• Analyze customer requirements and data to determine the optimal solution design and configuration.
• Configure and build Clairvia solutions as needed to support customer requirements.
• Identify, manage, escalated, and communicate project risks, issues, dependencies, and solution status.
• Partner with internal Oracle project teams to coordinate timelines, configuration requests, project updates, and implementation activities.
• Build strong customer relationships and navigate complex stakeholder situations to keep projects moving toward successful outcomes.
• Support customers through organizational and workflow changes to drive solution adoption and measurable value.
• Maintain clear project documentation and communicate effectively with customer and Oracle leadership.

Skills

Communication skills

Customer-facing

Project management

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Clairvia Solution Suite

Job description

Oracle Health is seeking a Staff Consultant to join our Clairvia Consulting team, helping healthcare organizations optimize workforce management, staffing, scheduling, and clinical operations through the Clairvia Solution Suite.

In this client-facing role, you will partner directly with healthcare organizations to understand their operational challenges, design effective workflows, configure and implement Clairvia solutions, and guide customers through successful adoption.