Healthcare Technician (Document Control Specialist)

RLDatix; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare company is seeking a Document Control Specialist to manage critical medical documentation. This remote role requires expertise in sterile processing and a strong customer service focus. Join a dedicated team in making healthcare safer and improving access to vital information.

Benefits

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Paid holidays

Qualifications

• Experience in healthcare technician positions such as sterile processing or surgical.
• Ability to work with multiple software platforms concurrently.
• Self-motivated and customer focused.

Responsibilities

• Research and validate product documentation.
• Maintain relationships with manufacturers and distributors.
• Input and verify data into the database.

Skills

Sterile processing knowledge

Communication

Time management

Attention to detail

Job description

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a USA- based Healthcare Technician to join our Solution Management team as a Document Control Specialist, so that we can provide our customers with their requested surgical, dental, biomedical, and pharmaceutical documents via our oneSOURCE platform. The Document Control Specialist will support our libraries within our oneSOURCE product to ensure accuracy and accessibility of critical medical device and equipment information within our database for our customers.

How You’ll Spend Your Time

Utilize your sterile processing knowledge to properly research and validate product and documentation information

Build and maintain relationships with manufacturers, distributors, and healthcare facilities in order to obtain necessary documentation

Promptly fulfill document requests and updates from subscribed customers in order to meet their needs and provide top tier customer service

Accurately input and verify data into the oneSOURCE database to ensure data integrity and consistency

Collaborate with database team members and managers to ensure quality and efficiency

What Kind of Things We’re Most Interested in You Having

Previous experience working in a healthcare technician position such as sterile processing, surgical, dental, biomedical, veterinary, pharmaceutical, etc.

Proven success working in multiple software platforms concurrently

Superb communication, time management, and attention to detail skills

Ability to remain self-motivated while working 100% remotely

A passion for working independently within a customer focused environment

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [e-mail] .

About the company

The application is widely used by staff including clinicians in more than 80% of the British National Health Service to report clinical incidents Staff are trained in using Datix as part of an NHS trust's mandatory and statutory training The system can...

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