Healthcare Tech Operations Lead

DirectRx; Troy (MI); On-site; USD 110,000 - 145,000; Full time

Job summary

DirectRx is seeking a seasoned technical team lead to steer a cross-functional group of AI engineers, developers, and support staff in a healthcare tech environment. You'll oversee day-to-day operations, drive project delivery, and bridge communications between technical teams and business stakeholders to align with strategic goals.

The role emphasizes hands-on leadership, vendor coordination, and strong people-management skills to build high-performing teams and deliver reliable enterprise

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of experience in a technical role with 2–3 years in a management or team lead capacity.

Responsibilities

• Lead a cross-functional team of AI engineers, SQL developers, .NET/C# developers, and technical support staff.
• Oversee daily operations, workload distribution, prioritization, and performance management.
• Escalate complex technical issues involving hardware, software, and infrastructure.
• Define project scope, timelines, and resource allocation for software development initiatives.
• Guide AI/ML projects to align with business goals and technical best practices.
• Review development, testing, and deployment of .NET/C# and SQL Server applications.
• Establish standards, documentation, and processes for tickets, code quality, and reliability.
• Coordinate hardware procurement, vendor management, and lifecycle planning.
• Manage external vendors and contractors, including SLAs and performance reviews.
• Conduct regular one-on-one meetings, performance reviews, and career development planning.

Skills

People management

Technical leadership

Communications

Agile/Scrum

Project management

Education

Bachelor's degree in Computer Science/Information Technology

Tools

.NET/C#

SQL

SQL Server

Azure

AWS

Job description

DirectRx is seeking a seasoned technical team lead to steer a cross-functional group of AI engineers, developers, and support staff in a healthcare tech environment. You'll oversee day-to-day operations, drive project delivery, and bridge communications between technical teams and business stakeholders to align with strategic goals.

The role emphasizes hands-on leadership, vendor coordination, and strong people-management skills to build high-performing teams and deliver reliable enterprise