Healthcare Systems Analyst: Data, Reports & QA

American Benefit Plan Administrators, Inc.; United States; Hybrid; USD 80,000 - 110,000; Full time

Job summary

Zenith American Solutions is seeking a detail-oriented Business Systems Analyst to analyze changes, test fixes, and collaborate with vendors and clients. The role supports healthcare administration environments and requires strong Excel, database, and project-management skills.

You will document processes, assist in new client implementations, and provide user training and technical support across multiple teams. Remote work may be required as needed; a positive, proactive mindset is essential.

Qualifications

• High school diploma or GED.
• Two years of experience as a Business Systems Analyst or two years of experience working in a third party administrator environment with applicable technical expertise.
• Proficiency with Microsoft Office tools and applications.
• Basic understanding of business practices with good understanding of project management methodology.
• An understanding of database systems.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Ability to exercise independent judgment.
• Excellent attention to detail.
• Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.

Responsibilities

• Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes.
• Tests programming changes due to bug fixes, enhancements, development, and version upgrades.
• Collaborates with programmers to drive quality output.
• Analyzes data files and identifies issues.
• Writes requirements for minor software changes; coordinates changes with vendors and clients.
• Designs, generates, and evaluates reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes.
• Assists in the development, planning and implementation of new clients.
• Provides technical support, training, and problem resolution to end users.
• Documents system and client support processes.
• Performs other related duties and special projects as assigned.

Job description

Zenith American Solutions is seeking a detail-oriented Business Systems Analyst to analyze changes, test fixes, and collaborate with vendors and clients. The role supports healthcare administration environments and requires strong Excel, database, and project-management skills.

You will document processes, assist in new client implementations, and provide user training and technical support across multiple teams. Remote work may be required as needed; a positive, proactive mindset is essential.