Healthcare System & Network Administrator

The Chautauqua Center, Inc. (branded as TCC Health); Jamestown (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

The Chautauqua Center, Inc. is seeking a Healthcare System & Network Administrator in Jamestown, NY to manage and support integrated practice management and electronic health record systems.

The role includes workflow analysis, HIPAA security, and ongoing maintenance of Windows Server, Active Directory, virtualization, and Cisco networking in a healthcare setting. You will travel to regional TCC facilities and collaborate with leadership to ensure reliable clinical and administrative IT

Qualifications

• 3–5 years of proven system and network administration experience, ideally in a medical setting.
• Proficiency with Windows Server, Active Directory, virtualization, and Cisco networking.
• Strong written communication and ability to collaborate across a health care organization.

Responsibilities

• Install, configure, and maintain network devices and servers to ensure high availability for clinical and administrative systems.
• Implement cyber security protocols and conduct audits to maintain HIPAA compliance and protect patient data.
• Monitor system performance, deploy updates, and plan IT budget for hardware or software needs.
• Develop and test backup procedures and disaster recovery plans to prevent data loss.
• Assist Help Desk staff by troubleshooting complex network issues, AD permissions, and Exchange/Office 365.
• Travel to regional TCC facilities to support IT operations.
• Other duties as assigned.

Skills

Windows Server

Active Directory

Virtualization

Networking (Cisco)

Problem solving

Written communication

Collaboration

Education

Associate or Bachelor's degree in CS/IT

Job description

Position Summary

The Healthcare System & Network Administrator will be responsible for managing integrated practice management and electronic health record system implementations and ongoing support on behalf of TCC health centers. This includes but is not limited to performing workflow analysis, working closely with the Chief Operations Officer to manage all systems associated with the health care data systems. The Healthcare System & Network Administrator will perform routine activities managing firewall, network problems, VOIP and Microsoft domain environments.

Supervisory Responsibilities

None

Essential Functions / Responsibilities of the Position

• Install, configure, and maintain network devices (e.g., switches, routers, firewalls) and backend servers to guarantee high availability for clinical and administrative systems.
• Implement cyber security protocols and conduct audits to maintain HIPAA compliance and protect sensitive patient data.
• Monitor system performance, deploy software and firmware updates, and help budget for future IT hardware or software needs.
• Develop, maintain, and regularly test backup procedures and disaster recovery plans to ensure critical clinical data is never lost.
• Assist Help Desk staff by escalating and troubleshooting complex network issues, Active Directory permissions, and Office 365 or Exchange environments.
• Travel to regional TCC facilities.
• Other duties as assigned.

Education

• Associate or Bachelor's degree in computer science, Information Technology, or a closely related field.

Experience

3 to 5 years of proven experience in system and network administration, ideally in a medical setting.

Skills

• Proficiency in managing Microsoft Windows Server ecosystems, Active Directory, virtualization platforms, and enterprise-grade networking equipment (e.g., Cisco).
• Strong analytical problem‑solving skills.
• Excellent written communication.
• Ability to work collaboratively across all levels of a health care organization.

Physical Activities

• Ascending or descending stairs – occasionally.
• Remaining in a stationary position, often standing or sitting for prolonged periods – constantly.
• Moving about to accomplish tasks – occasionally.
• Communicating with others to exchange information – constantly.
• Repeating motions that may include the wrists, hands and/or fingers – constantly.
• Travel to meet with various stakeholders – occasionally.
• Assessing risk and site safety – occasionally.

Environmental Conditions

• Low temperatures – never.
• High temperatures – never.
• Outdoor elements such as precipitation and wind – never.
• Noisy environments – never.
• Hazardous conditions – never.
• Poor ventilation – never.
• Small and/or enclosed spaces – never.
• Adverse environmental conditions expected – never.

Physical Demands

• Sedentary work that primarily involves sitting/standing – constantly.
• Light work that includes moving objects up to 20 pounds – occasionally.
• Medium work that includes moving objects up to 50 pounds – occasionally.
• Heavy work that includes moving objects up to 100 pounds or more – occasionally.

EEO Statement

The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.