Healthcare Simulation Operations Lead

Women In Science; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Notre Dame of Maryland University in Baltimore, MD seeks a Simulation Operations Specialist to manage daily operations, preparation, maintenance, and technical support for nursing simulation labs within the Center for Caring with Technology.

The Specialist serves as the primary operational and technical resource for healthcare simulation, supporting faculty, staff, and students in simulation based teaching, learning, and assessment activities.

Qualifications

• Bachelor's degree required; equivalent combination of education and relevant professional experience may be considered.
• Experience in healthcare simulation, laboratory operations, educational technology, healthcare equipment, or a related technical field.
• Demonstrated technical troubleshooting, analytical, and problem-solving skills, strong interpersonal, organizational, and communication skills, with the ability to work collaboratively with faculty, staff, and students.

Responsibilities

• Prepare, operate, program, and troubleshoot simulators and task trainers.
• Coordinate simulation room setup, scenario preparation, moulage, equipment staging, and post-simulation reset.
• Conduct pre-simulation equipment checks and technical testing to verify simulator functionality, scenario programming, and audiovisual readiness.
• Provide operational support during simulation activities and educational events.
• Support simulation-based evaluations, competency validation, and skills assessments.
• Maintain simulator readiness and operational reliability.
• Administer and maintain the SimCapture simulation management system and its hardware, audiovisual, recording, and control technologies.
• Administer and support simulation software platforms including LLEAP, SimCapture, and related systems.
• Manage audiovisual, recording, observation, and debriefing technologies.
• Troubleshoot simulation hardware, software, networking, and connectivity issues.
• Support simulator networking infrastructure including dedicated simulation networks and wireless connectivity.
• Coordinate firmware, software, and simulator updates.
• Collaborate with University Information Technology to address network connectivity, cybersecurity, system compatibility, and other technical issues affecting specialized simulation equipment.
• Maintain nursing simulation equipment and other educational resources.
• Monitor inventory and supply levels.
• Track equipment maintenance, repairs, and replacement planning.
• Coordinate simulation space readiness.
• Conduct routine equipment inspections and coordinate preventive maintenance to promote safe and reliable operation.
• Maintain organized and functional simulation and nursing skills laboratory environments.
• Identify equipment and supply needs to support instructional activities and long-term replacement planning.
• Obtain equipment quotes and product information.
• Coordinate purchasing, warranty support, repairs, and service agreements.
• Serve as primary point of contact with simulation vendors and manufacturers.
• Support implementation of grant-funded equipment and technology purchases.
• Train and support faculty and staff in the use of simulation technologies.
• Collaborate with faculty to identify technical capabilities and operational requirements that support simulation-based teaching, learning, and assessment.
• Contribute technical expertise, operational data, and documentation to the development of grant proposals, accreditation activities, program assessment, and continuous quality improvement initiatives.
• Provide recommendations regarding equipment replacement, technology upgrades, and anticipated maintenance and procurement needs.
• Maintain inventories, maintenance records, and operational documentation.
• Track software licenses, warranties, and service agreements.
• Assist with grant reporting, accreditation documentation, and program assessment activities.

Skills

Troubleshooting

Analytical thinking

Interpersonal skills

Communication

Organizational skills

Education

Bachelor's degree or equivalent

Tools

LLEAP

SimCapture

Job description

Notre Dame of Maryland University in Baltimore, MD seeks a Simulation Operations Specialist to manage daily operations, preparation, maintenance, and technical support for nursing simulation labs within the Center for Caring with Technology.

The Specialist serves as the primary operational and technical resource for healthcare simulation, supporting faculty, staff, and students in simulation based teaching, learning, and assessment activities.