Healthcare Shift Supervisor — Train, Lead & Elevate EVS

Crothall Healthcare; Wilmington (DE); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Job summary

Crothall Healthcare, a Compass Group company, is seeking a full-time Shift Supervisor at Nemours Alfred in Wilmington, DE. You will direct associates on the shift and ensure tasks meet policy and procedural standards.

Responsibilities include training, scheduling, performance evaluations, and maintaining quality, safety, and productivity metrics. Prior supervisory and customer service experience is required.

Qualifications

• Prior supervisory and customer service experience required.
• Ability to train and schedule staff.
• Strong communication and problem-solving skills.

Responsibilities

• Direct the activities of associates during a specific shift and ensure policy adherence.
• Provide training and create work schedules for the team.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or service reports and ensure quality, productivity and safety.
• Serve as the primary contact for employee inquiries and time-off requests.
• Mentor and develop employees and support advancement.

Skills

Supervisory experience

Customer service

Training

Scheduling

Performance evaluation

Mentoring

Job description

Crothall Healthcare, a Compass Group company, is seeking a full-time Shift Supervisor at Nemours Alfred in Wilmington, DE. You will direct associates on the shift and ensure tasks meet policy and procedural standards.

Responsibilities include training, scheduling, performance evaluations, and maintaining quality, safety, and productivity metrics. Prior supervisory and customer service experience is required.