Healthcare Security Supervisor – On-Call & Team Lead

Presbyterian Healthcare Services; Socorro (NM); On-site; USD 29,000 - 50,000; Full time

Job summary

Presbyterian Healthcare Services in Socorro, NM is hiring for a Supervisor-Security to lead daily security operations, supervise technicians, and partner with hospital leadership to maintain a safe environment for patients, staff, and visitors.

The role involves coordinating with the Security Director, managing access control, surveillance systems, and ongoing training, plus ensuring regulatory compliance and incident response readiness.

Qualifications

• High school diploma or equivalent (G.E.D.)
• Specialized training in security field.
• Associate’s degree in criminal justice / related field or two years additional education preferred.
• Minimum of three to five years’ experience in healthcare security or other related experience. (Experience in Law Enforcement will be accepted in lieu)
• Must be able to fulfil all requirements and training of a security technician.
• Certification as Security Officer by a nationally recognized organization preferred.

Responsibilities

• Prepares staff assignment schedules, develops performance standards, evaluates work performance, goal setting, coaching, conducts corrective action, recommends personnel actions and selections and orientation/training of new staff members in collaboration with Human Resources.
• Maintain a professional appearance and presence while on duty. This includes personal hygiene and uniform maintenance. Always Conducts self in a professional and ethical manner.
• Provides on-call coverage for the department during and outside of normal business hours as part of the rotational call schedule for coverage issues, emergency responses and security investigations.
• Assures that all required and optional training and educational requirements are fulfilled and met by all staff.
• Supervises Security Technicians in the day-to-day operation of the Security program.
• Reviews Security Technician daily reports, incident reports, daily equipment checklists, and occurrences for completion and accuracy.
• Participate in executive protection events as directed.
• Maintain a high level of firearm proficiency (Mandatory training on a monthly basis)
• Conduct investigations and documents findings as required.
• Maintains relationship with PHS Risk, Security, Safety departments and works in conjunction with them as needed and applicable to the Security department and facility.
• Maintains relationship and collaborates with all local, state, and national law enforcement / public safety agencies as appropriate.
• Enhance professional growth and development through participation in educational programs and current literature. Attend training in-services and meetings as required.
• Serves as a resource to co-workers, departments, customers (or those who come in contact with PHS).
• Budget planning and educational planning.
• Performs safety and security hazard surveillance in conjunction with regularly assigned duties.
• Maintains awareness and provides guidance of TJC, CMS, OSHA and other governmental regulatory guidelines, assuring compliance.
• Manages and maintains various security systems, i.e., access control, surveillance, VX Ops, visitor badge system and parking permits.
• Supports organizational visions, values and strategies.
• Manages ongoing facility wide process to collect and evaluate information about hazards and safety practices that is used to identify safety management issues to be addressed by the EOC committee.
• Chairs the Security Committee meetings and provides directions in regard to safety requirements.
• Responsible for safety management program designed to provide physical environments free of hazards and to manage staff activities to reduce risk of human injury.
• Conducts Security Vulnerability Assessments (SVAs)
• Provides monthly security data and reports to the EOC committee and Director of Patient Support Operations
• Travel throughout the State of NM monthly for firearms and tactical training.

Skills

Communication skills

Healthcare security experience

Security leadership

Education

High school diploma or GED

Associate’s degree in criminal justice/related field

Job description

Presbyterian Healthcare Services in Socorro, NM is hiring for a Supervisor-Security to lead daily security operations, supervise technicians, and partner with hospital leadership to maintain a safe environment for patients, staff, and visitors.

The role involves coordinating with the Security Director, managing access control, surveillance systems, and ongoing training, plus ensuring regulatory compliance and incident response readiness.