Healthcare Security & Safety Officer I

Advocate Health; Rome (GA); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Advocate Health is seeking a Security Officer to provide patient- and visitor-focused security services on-site. You will conduct interior and exterior patrols, respond to emergencies, and coordinate with medical staff and law enforcement to maintain a safe environment.

The role requires emotional intelligence, calm decision-making, and strong communication. You will uphold safety policies, complete accurate reports, and participate in ongoing training to protect patients and staff.

Qualifikationen

• Demonstrates emotional intelligence and compassionate responses to incidents.
• Able to de-escalate potentially volatile situations using approved methods.
• Communicates clearly with patients, visitors, teammates, and law enforcement.
• Maintains a calm and professional demeanor in emergencies or high-stress situations.
• Works collaboratively with medical staff and external agencies to ensure safety.

Aufgaben

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion.
• Inspires confidence with a professional appearance and demeanor; adheres to safety rules and training.
• Performs routine patrols, identifies hazards, and conducts safety inspections.
• Responds to emergencies, investigates incidents, and completes timely reports.
• Liaises with law enforcement and first responders to ensure policy compliance and safety.
• Maintains training standards in communications, de-escalation, and safety procedures.

Kenntnisse

Emotional intelligence

De-escalation skills

Communication skills

Calm under pressure

Team collaboration

Public-safety awareness

Ausbildung

High school diploma or GED

Jobbeschreibung

Advocate Health is seeking a Security Officer to provide patient- and visitor-focused security services on-site. You will conduct interior and exterior patrols, respond to emergencies, and coordinate with medical staff and law enforcement to maintain a safe environment.

The role requires emotional intelligence, calm decision-making, and strong communication. You will uphold safety policies, complete accurate reports, and participate in ongoing training to protect patients and staff.