Healthcare Security & Safety Officer - De-Escalation

Advocate Health; Fond du Lac (WI); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Advocate Health in Fond du Lac, Wisconsin is seeking a Security Officer to provide vigilant security services with a patient-centered approach. The role emphasizes professionalism, compassion, and adherence to hospital policies while maintaining safety across interior and exterior areas.

Responsibilities include patrols, incident investigations, de-escalation, and collaboration with medical staff and local law enforcement. Requires HS diploma or GED and relevant certifications upon hire.

Qualifications

• Demonstrates high emotional intelligence and compassionate responses to incidents.
• Maintains calm and professional demeanor in stressful situations.
• Works collaboratively with medical staff and law enforcement as appropriate.

Responsabilités

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion.
• Inspires confidence by presenting a professional appearance and demeanor; adheres to safety and security rules.
• Performs routine interior and exterior patrols to identify hazards and ensure safety; assists patients, visitors, and teammates.
• Responds to emergency and crisis situations; intervenes per training to prevent injury.
• Investigates incidents on Advocate Health property and documents findings; escalates as needed.
• Liaisons with law enforcement and first responders; coordinates prisoner-transport safety and policy compliance.
• Keeps departmental training up to date; handles equipment and de-escalation techniques.

Connaissances

Emotional intelligence

Calm under pressure

Collaborative work

Patient-centered safety

Empathy

Teamwork

Formation

High school diploma or GED

Description du poste

Advocate Health in Fond du Lac, Wisconsin is seeking a Security Officer to provide vigilant security services with a patient-centered approach. The role emphasizes professionalism, compassion, and adherence to hospital policies while maintaining safety across interior and exterior areas.

Responsibilities include patrols, incident investigations, de-escalation, and collaboration with medical staff and local law enforcement. Requires HS diploma or GED and relevant certifications upon hire.