Healthcare Security & Public Safety Officer

NorthShore University HealthSystem; Elmhurst (IL); On-site; USD 39,000 - 57,000; Full time

Benefits offered by this job

Free Parking

Tuition Reimbursement

Health Savings Account Options

Paid Time Off and Holiday Pay

Retirement Options with Company Match

Job summary

Endeavor Health in Elmhurst, IL seeks a Public Safety Officer at Elmhurst Hospital to ensure a safe, secure environment for patients, visitors and staff. This full-time role (40 hours) runs days (6am-6pm) with rotating coverage and unarmed security responsibilities across hospital grounds.

You will patrol facilities, respond to incidents, assist with directions and escorts, and coordinate with local authorities when needed. Requires high school diploma and security experience.

Qualifications

• High School Diploma or GED
• Minimum of one of year experience in a customer-focused service-based organization
• Knowledge base developed through a minimum of two years of experience in law enforcement, military or private security
• Experience in a healthcare environment
• Fundamental understanding of computers, loss prevention and fire/security technology

Responsibilities

• Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigates unusual occurrences.
• Reports incidents or loss of Hospital, employee, patient or visitor property through fire, theft or vandalism and if necessary, involve police and provide assistance during police investigation.
• Responds to all service calls in a timely, safe, professional and courteous manner.
• Welcomes our customers to the Hospital. Provides timely and accurate directions to patients and visitors to insure they understand how to get to any location on Hospital Grounds. Whenever possible, help individual(s) with escort to their destination.
• Directs vehicle traffic in and around hospital facilities to prevent congestion. Ensures areas such as loading docks and ambulance unloading zones are cleared of unauthorized vehicles at all times. Issues parking citations to improperly parked vehicles and maintains record of citations.
• Following established procedures, physically restrains unruly patients and/or visitors and individuals posing a threat to themselves, visitors, hospital employees and/or property and if necessary, involves police in removing visitors and provides assistance including court testimony.
• Administers appropriate control systems to protect patient and employee valuables and hospital equipment and supplies, and monitors handling of lost and found items.
• Checks to ensure hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguisher and other equipment to ensure same are properly working. Notifies appropriate personnel of problems, as necessary.
• Investigates and documents thefts, accidents and other incidents in order to obtain related evidence necessary to determine individuals involved. Carefully prepares required documentation to insure neatness, accuracy and completeness.

Education

High School Diploma or GED

Minimum of one of year experience in a customer-focused service-based organization

Knowledge base developed through a minimum of two years of experience in law enforcement, military or private security

Experience in a healthcare environment

Fundamental understanding of computers, loss prevention and fire/security technology

Job description

Endeavor Health in Elmhurst, IL seeks a Public Safety Officer at Elmhurst Hospital to ensure a safe, secure environment for patients, visitors and staff. This full-time role (40 hours) runs days (6am-6pm) with rotating coverage and unarmed security responsibilities across hospital grounds.

You will patrol facilities, respond to incidents, assist with directions and escorts, and coordinate with local authorities when needed. Requires high school diploma and security experience.