Public Safety Officer, Elmhurst Hospital, Days

NorthShore University HealthSystem; Elmhurst (IL); On-site; USD 39,000 - 57,000; Full time

Benefits offered by this job

Free Parking

Tuition Reimbursement

Health Savings Account Options

Paid Time Off and Holiday Pay

Retirement Options with Company Match

Job summary

Endeavor Health in Elmhurst, IL seeks a Public Safety Officer at Elmhurst Hospital to ensure a safe, secure environment for patients, visitors and staff. This full-time role (40 hours) runs days (6am-6pm) with rotating coverage and unarmed security responsibilities across hospital grounds.

You will patrol facilities, respond to incidents, assist with directions and escorts, and coordinate with local authorities when needed. Requires high school diploma and security experience.

Qualifications

• High School Diploma or GED
• Minimum of one of year experience in a customer-focused service-based organization
• Knowledge base developed through a minimum of two years of experience in law enforcement, military or private security
• Experience in a healthcare environment
• Fundamental understanding of computers, loss prevention and fire/security technology

Responsibilities

• Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigates unusual occurrences.
• Reports incidents or loss of Hospital, employee, patient or visitor property through fire, theft or vandalism and if necessary, involve police and provide assistance during police investigation.
• Responds to all service calls in a timely, safe, professional and courteous manner.
• Welcomes our customers to the Hospital. Provides timely and accurate directions to patients and visitors to insure they understand how to get to any location on Hospital Grounds. Whenever possible, help individual(s) with escort to their destination.
• Directs vehicle traffic in and around hospital facilities to prevent congestion. Ensures areas such as loading docks and ambulance unloading zones are cleared of unauthorized vehicles at all times. Issues parking citations to improperly parked vehicles and maintains record of citations.
• Following established procedures, physically restrains unruly patients and/or visitors and individuals posing a threat to themselves, visitors, hospital employees and/or property and if necessary, involves police in removing visitors and provides assistance including court testimony.
• Administers appropriate control systems to protect patient and employee valuables and hospital equipment and supplies, and monitors handling of lost and found items.
• Checks to ensure hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguisher and other equipment to ensure same are properly working. Notifies appropriate personnel of problems, as necessary.
• Investigates and documents thefts, accidents and other incidents in order to obtain related evidence necessary to determine individuals involved. Carefully prepares required documentation to insure neatness, accuracy and completeness.

Education

High School Diploma or GED

Minimum of one of year experience in a customer-focused service-based organization

Knowledge base developed through a minimum of two years of experience in law enforcement, military or private security

Experience in a healthcare environment

Fundamental understanding of computers, loss prevention and fire/security technology

Job description

Hourly Pay Range:

$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Public Safety Officer
• Location: Elmhurst Hospital - Elmhurst, IL.
• Full Time- 40hrs
• Hours: Days - 6am - 6pm
• Days; Wednesday 12pm - 6pm, Thursday - Saturday 6am - 6pm

What you will do:

Under general supervision and according to established policies and procedures, provides unarmed uniformed security/safety related services. The services performed support the department's mission to provide high quality service and to protect persons and property from harm. May also perform duties of bicycle patrol officer.

• Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigates unusual occurrences.
• Reports incidents or apparent potential loss of Hospital, employee, patient or visitor property through fire, theft or vandalism and if necessary, involve police and provide assistance during police investigation.
• Responds to all service calls in a timely, safe, professional and courteous manner.
• Welcomes our customers to the Hospital. Provides timely and accurate directions to patients and visitors to insure they understand how to get to any location on Hospital Grounds. Whenever possible, help individual(s) with escort to their destination.
• Directs vehicle traffic in and around hospital facilities to prevent congestion. Ensures areas such as loading docks and ambulance unloading zones are cleared of unauthorized vehicles at all times. Issues parking citations to improperly parked vehicles and maintains record of citations.
• Following established procedures, physically restrains unruly patients and/or visitors and individuals posing a threat to themselves, visitors, hospital employees and/or property and if necessary, involves police in removing visitors and provides assistance including court testimony.
• Administers appropriate control systems to protect patient and employee valuables and hospital equipment and supplies, and monitors handling of lost and found items.
• Checks to ensure hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguisher and other equipment to ensure same are properly working. Notifies appropriate personnel of problems, as necessary.
• Investigates and documents thefts, accidents and other incidents in order to obtain related evidence necessary to determine individuals involved. Carefully prepares required documentation to insure neatness, accuracy and completeness.

What you will need:

Required Education and/or Experience:

• High School Diploma or GED
• Minimum of one of year experience in a customer-focused service-based organization

Preferred Education and/or Experience:

• Knowledge base developed through a minimum of two years of experience in law enforcement, military or private security
• Experience in a healthcare environment
• Fundamental understanding of computers, loss prevention and fire/security technology

Required License and/or Certification:

• Valid Illinois Firearm Owner's Identification Card is required within 90 days of start date in position
• Current CPR certification issued either by American Heart Association or Red Cross within 90 days of start date in position
• A valid driver's license is required. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• CPI (Crisis Prevention Intervention) certification within six months of hire

Preferred License and/or Certification:

• Attainment of certification by the International Association for Healthcare Security and Safety (IAHSS) for their Basic Healthcare Security Officer training course within twelve months of start date in position.

Benefits:

• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.