Healthcare Security Patrol (Unarmed) - Customer Care

Allied Universal; Mountain View (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Smart Tools access to shifts

Career growth and training

Financial and health benefits package

Perks program discounts

Job summary

Allied Universal in Mountain View, CA is seeking a Security Officer Customer Care Patrol to safeguard clients across healthcare and other settings. The role emphasizes customer service, visible presence, and prompt response to incidents in a healthcare environment.

The position is full-time with a pay rate of $25.50 per hour, and involves day-time shifts. Responsibilities include patrolling, access monitoring, incident reporting, and maintaining a welcoming environment for patients, visitors,

Qualifications

• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check as required by law.
• Drug screen may be required.
• License requirements may apply by state/local laws.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures and site policies.
• Respond to incidents, alarms, medical emergencies, and other critical situations calmly and professionally.
• Conduct regular and random unarmed patrols of buildings and perimeter locations to deter unauthorized activity.
• Monitor access points and report suspicious activity or hazards to appropriate personnel.
• Prepare accurate reports and maintain clear communication with site contacts and leadership.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Guard card/license preferred

Job description

Allied Universal in Mountain View, CA is seeking a Security Officer Customer Care Patrol to safeguard clients across healthcare and other settings. The role emphasizes customer service, visible presence, and prompt response to incidents in a healthcare environment.

The position is full-time with a pay rate of $25.50 per hour, and involves day-time shifts. Responsibilities include patrolling, access monitoring, incident reporting, and maintaining a welcoming environment for patients, visitors,