Healthcare Security & Patient Experience Specialist

Yale New Haven Health; New Haven (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

Yale New Haven Health is seeking a Security Specialist to maintain fixed access control posts at hospital entrances and support the safety of patients, families and visitors. You will monitor entry points, enforce badge policies, assist with directions and provide courteous, professional service in a fast paced environment.

Responsibilities include opening and securing doors, responding to emergencies, coordinating with the Central Communications Center and other hospital departments, and

Qualifications

• High School diploma or GED; entry-level security role.
• Healthcare security experience preferred but not required.

Responsibilities

• Maintains fixed security access control post at an entrance lobby.
• Opens and secures designated doors and lobbies.
• Provides customer service to patients, families and visitors.
• Reports suspicious activity to Central Communications Officer.
• Responds to emergencies and coordinates with Protective Services.
• Monitors video systems and supports dispatch operations.

Skills

Public relations

Interpersonal skills

Decision making

Written reports

Reading and writing

Discretion

Education

High School diploma or GED

Job description

Yale New Haven Health is seeking a Security Specialist to maintain fixed access control posts at hospital entrances and support the safety of patients, families and visitors. You will monitor entry points, enforce badge policies, assist with directions and provide courteous, professional service in a fast paced environment.

Responsibilities include opening and securing doors, responding to emergencies, coordinating with the Central Communications Center and other hospital departments, and