Healthcare Security Officer: Protecting Patients & Staff

Anna Jaques Hospital; Winchester (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Beth Israel Lahey Health in Winchester, MA offers a security officer position focused on protecting patients, staff and visitors in collaboration with hospital departments. The role emphasizes patient safety, incident reporting, patrols of campus, parking enforcement, and escort duties to ensure a safe environment.

Requirements include a high school diploma, a valid Class D driver's license, and healthcare security credentials or progress toward them.

Qualifications

• High school diploma or equivalent.
• At least one year of security experience or one year toward a Criminal Justice degree or Certified Healthcare Security Officer.
• LIFE SUPPORT CERTIFICATION REQUIRED: BLS or Heart Saver.
• Current Class D Driver’s License.
• AVADE certification within 1 year of hire date and yearly recertification.

Responsibilities

• Performs one to one and close observation of patients in collaboration with Patient Care Services.
• Conducts interior and exterior patrols to inspect the grounds for criminal activity, and health and safety hazards.
• Provides one to one patient observation for at risk patients throughout the organization to keep the patient and others safe.
• Records and reports security and safety related incidents.
• Provides safety escorts upon request.
• Enforces parking regulations and assists with traffic control.
• Investigates lost or stolen items.
• Investigates alarms and emergency calls immediately.
• Reacts to emergency codes expediently to follow through on the situation until parties are safe or the situation is resolved.
• Responds to customer service requests in a timely manner with an emphasis on improving the patient experience.
• Supports shuttle services in daily duties, inclement weather and emergency situations by driving employees as needed.
• Transports bodies and body parts to the morgue, filing essential documentation timely and accurately.

Education

High school diploma or equivalent

At least one year of security experience or one year successful completion toward a degree in Criminal Justice or Certified Healthcare Security Officer

Job description

Beth Israel Lahey Health in Winchester, MA offers a security officer position focused on protecting patients, staff and visitors in collaboration with hospital departments. The role emphasizes patient safety, incident reporting, patrols of campus, parking enforcement, and escort duties to ensure a safe environment.

Requirements include a high school diploma, a valid Class D driver's license, and healthcare security credentials or progress toward them.