Healthcare Security Officer: Protect & Support Patients

Kardow; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Student loan repayment

tuition reimbursement

FREE college education programs

retirement savings

paid paternity leave

fertility benefits

back up elder and childcare

pet insurance

PTO/Holidays

and more for full time and part time.

Job summary

Orlando Health Sebastian River Hospital is seeking a dedicated Security Officer to safeguard patients, visitors, staff and hospital assets. You will perform patrols, control access, respond to incidents, and support emergency procedures in a dynamic healthcare setting.

Ideal candidates bring a high school diploma, basic Word skills, and readiness to obtain Florida security licenses and CPI Certification within required timeframes. Training in de-escalation and healthcare security is preferred.

Qualifications

• High school graduate or equivalent.
• Basic knowledge of Microsoft Word for report writing purposes.
• Training in de-escalation, workplace violence prevention, customer service, and healthcare security practices preferred.
• No prior security experience required.
• Experience in healthcare, military, public safety, law enforcement support, corrections, or security-related environments preferred.
• Must have a valid Florida driver’s license and be insurable under the organization’s insurance carrier requirements and standards.
• Must obtain a State of Florida Class “D” Security Officer License within 90 days of hire and maintain during employment.
• Must obtain Crisis Prevention Intervention (CPI) Certification within 60 days of hire and maintain annual renewal.
• Must obtain Basic Security Officer Certification or higher through IAHSS within 60 days of hire and maintain during employment.

Responsibilities

• Provides escorts for visitors, employees, students, and authorized people upon request.
• Patrols all areas of the hospital, both interior and exterior, on foot, bicycle, and/or vehicle, 24 hours a day and in all weather conditions, as assigned.
• Provides key assists and access support for authorized personnel, including in sensitive and restricted areas.
• Detects suspicious activity and responds appropriately to safety and security concerns.
• Reports criminal activity, suspicious behavior, and policy violations to leadership and law enforcement as appropriate.
• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.
• Assists medical staff with the enforcement of Baker Act (F.S. 394.463) and Marchman Act (F.S. 397.675397.6775) patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
• Works with law enforcement and correctional officers regarding patient/prisoner intake, supervision, and status during hospitalization.
• Reports all safety and security hazards or violations throughout the campus.
• Responds to inbound and outbound helicopter operations by securing the helipad and assisting flight crews with patient movement when needed.
• Use and understand the operation of walk-through, handheld metal detectors, and X-Ray machines and other assigned security equipment.
• Maintains reasonably regular, punctual attendance consistent with organizational policy and applicable standards.
• Maintains compliance with all hospital and departmental policies and procedures.
• Responds to threats or acts of violence involving patients, staff, and visitors.
• Responds to patient elopement, abduction-related events, person-down calls, emergency intake situations, fire alarms, severe weather events, suspicious packages, bomb threats, hazardous materials incidents, and other emergency events.
• Documents slip/trip/fall incidents and related liability events using event reports and photography, as appropriate.
• Assist department leaders with security support for sensitive personnel matters, including escorts for terminated employees.
• May be required to testify in court or other legal proceedings related to incidents occurring in the course of duty.
• Performs other related functions as assigned.

Skills

De-escalation training

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Orlando Health Sebastian River Hospital is seeking a dedicated Security Officer to safeguard patients, visitors, staff and hospital assets. You will perform patrols, control access, respond to incidents, and support emergency procedures in a dynamic healthcare setting.

Ideal candidates bring a high school diploma, basic Word skills, and readiness to obtain Florida security licenses and CPI Certification within required timeframes. Training in de-escalation and healthcare security is preferred.