Healthcare Security Officer - Patrol, De-Escalation & Safety

CMC Phoenix; Phoenix (AZ); On-site; USD 32,000 - 48,000; Full time

Job summary

College Medical Center Phoenix is seeking a full-time Security Officer for morning and night shifts to safeguard patients, visitors, and staff within the hospital environment. The role requires on-site security experience, active Level One Fingerprint Clearance, AZ Guard Card, and certifications such as BLS and CPI within specified timelines; strong English communication is essential.

Medical facility security duties include patrols, access control, incident reporting, and collaboration with

Qualifications

• Minimum 1 year of on-site Security Officer experience preferred.
• Valid Level One Fingerprint Clearance Card required.
• Current Arizona Guard Card required.
• Current BLS for Healthcare Providers certification or ability to obtain within 30 days of hire.
• CPI (Crisis Prevention Intervention) certification required within 30 days of hire.
• Working knowledge of general security operations, procedures, and related legal limitations.
• Strong verbal and written communication skills in English.

Responsibilities

• Perform routine patrols of interior and exterior areas to ensure safety and security of patients, staff, and visitors.
• Monitor entrances, exits, and restricted areas; verify identification and enforce access control policies.
• Respond promptly to security incidents, alarms, and emergencies, following established protocols.
• Utilize de-escalation techniques and CPI strategies to manage disruptive or potentially violent behaviors.
• Assist in physical interventions and restraints when necessary, in accordance with policy and training.
• Document all incidents, observations, and actions in clear, accurate reports.
• Collaborate with clinical and administrative staff to support a safe healthcare environment.
• Maintain awareness of surroundings and report safety hazards or policy violations to appropriate personnel.
• Participate in required drills, ongoing training, and continuing education to maintain certifications and skills.

Skills

Security Experience

Fingerprint Clearance

Guard Card

BLS Certification

CPI Certification

Verbal & Written English

Job description

College Medical Center Phoenix is seeking a full-time Security Officer for morning and night shifts to safeguard patients, visitors, and staff within the hospital environment. The role requires on-site security experience, active Level One Fingerprint Clearance, AZ Guard Card, and certifications such as BLS and CPI within specified timelines; strong English communication is essential.

Medical facility security duties include patrols, access control, incident reporting, and collaboration with