Healthcare Security Officer: Patient-Centric Patrol

Penn Medicine; West Chester (Chester County); On-site; USD 42,000 - 54,000; Full time

Job summary

Penn Medicine Chester County Hospital seeks a Public Safety Security Officer to protect patients, staff, and visitors. The role involves proactive patrols, access control, emergency response, and enforcing hospital policies in a fast-paced healthcare environment.

The officer uses CCTV, weapon detection systems, and de-escalation techniques to maintain a safe, welcoming campus. The position requires a HS diploma, 3+ years in security, and compliance with training and regulatory standards.

Qualifications

• HS Diploma or GED required.
• Valid Driver's License required.
• Basic Cardiac Life Support (BCLS) certification required.
• CPI NCI/APS training within 6 months of hire.

Responsibilities

• Conduct routine patrols of hospital buildings, parking facilities, and grounds to deter crime and ensure safety.
• Operate and monitor weapon detection systems per hospital policies and safety protocols.
• Use CCTV to monitor hospital environments and support investigations.
• Manage badge access and visitor management systems and secured entry points.
• Respond to emergencies including medical events, fire alarms, security threats, and workplace incidents.
• Apply de-escalation techniques to manage tense situations with patients, visitors, or staff.
• Assist with restraint techniques following training and policies, prioritizing safety.
• Support emergency preparedness plans, drills, and real-world activations.
• Prepare incident reports and documentation in compliance with standards.
• Coordinate with leadership, HR, Risk Management, and law enforcement as needed.
• Provide courteous information and directions to patients and visitors.
• Maintain calm and empathetic interactions under stress.
• Assist with security coverage for high-risk patients and sensitive situations.

Education

HS Diploma/GED

3+ years Security/Emergency Services experience

Tools

CCTV surveillance

Access control systems

Weapon detection systems

Job description

Penn Medicine Chester County Hospital seeks a Public Safety Security Officer to protect patients, staff, and visitors. The role involves proactive patrols, access control, emergency response, and enforcing hospital policies in a fast-paced healthcare environment.

The officer uses CCTV, weapon detection systems, and de-escalation techniques to maintain a safe, welcoming campus. The position requires a HS diploma, 3+ years in security, and compliance with training and regulatory standards.