Healthcare Security Officer - Growth, Benefits, & Impact

Lovelace Health System; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Lovelace Health System in Albuquerque, NM is seeking a Security Officer to patrol hospital facilities and surrounding areas, ensuring a safe environment for patients, staff, and visitors. The role emphasizes customer service and professional conduct while monitoring security systems and responding to incidents.

Qualified candidates will have a High School Diploma or GED, a valid New Mexico driver's license, and no recent DUI/DWI.

Qualifications

• High School Diploma or GED equivalent is required.
• Valid NM Driver’s license and no DUI/DWI within last five years.

Responsibilities

• Patrol hospital buildings, parking areas, and campus grounds by foot and vehicle to help maintain a safe and secure environment.
• Provide security services for patients, visitors, physicians, staff, and hospital property while delivering exceptional customer service.
• Respond to emergencies, security incidents, and safety concerns with professionalism, sound judgment, and a calm demeanor.
• Monitor CCTV cameras, access control systems, alarms, and other security technology to identify and respond to potential security risks.
• Conduct routine security inspections of facilities, grounds, entrances, and critical infrastructure.
• Assist patients, visitors, and staff by providing directions, escorts, and general assistance as needed.
• Enforce hospital policies and procedures by addressing unauthorized access, disruptive behavior, safety concerns, and other security-related issues.
• Complete accurate and timely incident reports, investigations, and required documentation.
• Work collaboratively with hospital leadership, clinical teams, local law enforcement, EMS, and fire departments during emergency situations.
• Participate in ongoing training, including de-escalation techniques, crisis intervention, patient restraint, and emergency response procedures.
• Maintain department-issued equipment and perform additional duties as assigned in support of a safe healthcare environment.

Education

High School Diploma or GED

Job description

Lovelace Health System in Albuquerque, NM is seeking a Security Officer to patrol hospital facilities and surrounding areas, ensuring a safe environment for patients, staff, and visitors. The role emphasizes customer service and professional conduct while monitoring security systems and responding to incidents.

Qualified candidates will have a High School Diploma or GED, a valid New Mexico driver's license, and no recent DUI/DWI.