Healthcare Security Officer — 2nd Shift, Patient‑Centered

Hugh Chatham Health; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off programmes

Health and welfare benefits

Retirement plans with employer match

Job summary

Advocate Health is seeking a Public Safety Officer for 2nd shift at the Milwaukee campus. The role involves proactive security patrols, incident response, and collaboration with medical staff to maintain a safe, healing environment.

Candidates should have a high school diploma or GED and a CHSO certification or willingness to obtain. The position requires staying alert, professional appearance, and the ability to de-escalate tense situations.

Qualifications

• Requires strong emotional intelligence and calm, professional communication.
• Demonstrated de-escalation and conflict-resolution skills in public-facing roles.
• Customer-service mindset with a focus on safety and support for patients and staff.

Responsibilities

• Provide security services with professional conduct and adherence to policies and training.
• Patrol premises, identify hazards, manage patient valuables, and assist with directions and support.
• Respond to emergencies, de-escalate threats, and coordinate with law enforcement as needed.
• Maintain equipment, conduct safety inspections, and complete accurate incident reports.

Skills

Emotional intelligence

De-escalation techniques

Customer service mindset

Education

High school diploma or GED

Tools

CEW training

Job description

Advocate Health is seeking a Public Safety Officer for 2nd shift at the Milwaukee campus. The role involves proactive security patrols, incident response, and collaboration with medical staff to maintain a safe, healing environment.

Candidates should have a high school diploma or GED and a CHSO certification or willingness to obtain. The position requires staying alert, professional appearance, and the ability to de-escalate tense situations.